(ROC) Full-Time Ramp Agent

United Ground Express•Rochester, NY
•Onsite

About The Position

The Ramp Agent supports aircraft ground operations at Frederick Douglass Greater Rochester International Airport. The role involves handling and transporting baggage, boxes, and cargo; operating ground equipment; preparing and securing aircraft for flights; and cleaning and servicing aircraft interiors and lavatories. Agents read aircraft load sheets, baggage tags, and cargo labels, and communicate with coworkers and flight crews using radio equipment. The position requires working outdoors in all temperatures and weather conditions and complying with United and FAA regulations and policies.

Requirements

  • Be at least 18 years old.
  • Possess and maintain a valid U.S. state-issued driver's license with an acceptable driving record; suspended, expired, revoked, or denied licenses are not valid.
  • Acquire and maintain credentials required for the position, including fingerprint clearance, local airport badging, and background check.
  • Successfully complete applicable pre-employment screening, which may include a drug screen and hearing and vision checks.
  • Be available to work any shift, day or night, including weekends and holidays; mandatory overtime may be required based on operational need.
  • Be comfortable working with computers, mobile devices, and new technologies.
  • Be able to use radio and electronic devices to communicate with coworkers and flight crews.
  • Be able to read, write, speak fluently, and understand English.
  • Be able to carry, bend, lift, and turn with bags and other items weighing up to 70 pounds.
  • Be able to perform physical activities including pushing, bending, stooping, climbing, and working in tight spaces.
  • Be authorized to work in the United States without sponsorship.
  • Be able to operate a computer to enter and retrieve data and utilize radio equipment for communications.
  • Be able to lift up to 70 pounds on a consistent basis.
  • Be able to pass all pre-screening clearances applicable to the position.

Responsibilities

  • Lift baggage, boxes, and cargo weighing up to 70 pounds throughout the shift; lifting over 100 items for a single aircraft may be required.
  • Push and pull loaded and empty carts during loading and unloading operations.
  • Ascend and descend jet-way stairs while carrying baggage.
  • Bend, stoop, and crawl to move and stack or unstack cargo in aircraft.
  • Drive ground equipment, including tugs, belt loaders, and baggage carts, to support aircraft movement and baggage handling.
  • Clean aircraft interiors and clean and service aircraft lavatories.
  • Read and interpret aircraft load sheets, checked baggage tags, and cargo labels.
  • Prepare and secure aircraft for the next flight.
  • Comply with United and Federal Aviation Administration regulations and policies.
  • Use radio and electronic devices to communicate with coworkers and flight crews.

Benefits

  • Competitive benefits
  • Earned paid time off
  • Discounted travel for the employee and immediate family
  • Career advancement opportunities
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