Ramp Agent (Full-Time)

Piedmont Airlines•Asheville, NC
•Onsite

About The Position

Piedmont Airlines is seeking a motivated, reliable Ramp Agent for its Ground Handling Department. The role primarily involves handling baggage and servicing aircraft in a fast-paced outdoor airport environment while keeping company goals and customer expectations in mind. The successful candidate must complete the Ramp Agent training course and reports to the General Manager. The position includes below-the-wing aircraft servicing, loading and unloading baggage and cargo, operating motorized service vehicles and equipment, guiding and parking aircraft, cabin maintenance, de-icing, and teamwork to provide customer service and meet corporate objectives. Employment is contingent upon a valid driver’s license and clear driving record, a 10-year Criminal History Records Check, and a drug screen as required. Candidates must provide proof of high school or GED completion and be at least 18 years old.

Requirements

  • Successfully complete the Ramp Agent training course.
  • Ability to meet company goals and customer expectations in a high-energy environment.
  • Effective communication skills.
  • Ability to organize, prioritize, and multitask.
  • Valid driver’s license and clear driving record.
  • Complete a 10-year Criminal History Records Check and drug screen as required.
  • Proof of high school or GED completion.
  • Minimum age of 18 years.
  • Ability to handle objects weighing up to 70 pounds.
  • Ability to assist passengers with disabilities, including pushing wheelchairs.

Nice To Haves

  • Previous airline experience.
  • Previous employment as a front-line customer service provider.
  • Basic knowledge of computer applications and programs.

Responsibilities

  • Service aircraft below the wing.
  • Load and unload baggage and cargo.
  • Operate motorized service vehicles and equipment.
  • Guide and park aircraft.
  • Perform cabin maintenance tasks.
  • De-ice aircraft.
  • Work as a team to provide excellent customer service and meet corporate objectives.
  • Meet company goals and customer expectations while completing daily tasks.

Benefits

  • Paid training.
  • Holiday pay.
  • 401(k).
  • Vacation.
  • Family travel on the American Airlines network.
  • Medical and dental coverage available.
  • Bonuses awarded in accordance with company policies and applicable criteria.
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