Ramp Agent (Full-Time)

Piedmont Airlines • Richmond, VA

6d • Onsite

About The Position

Piedmont Airlines is seeking a motivated, reliable Ramp Agent for its Ground Handling Department. The role’s primary responsibilities are handling baggage and servicing aircraft in a fast-paced outdoor airport environment while keeping company goals and customer expectations in mind. The successful candidate will complete the Ramp Agent training course. This position reports to the General Manager.

The work includes below-the-wing aircraft servicing, loading and unloading baggage and cargo, operating motorized service vehicles and equipment, guiding and parking aircraft, cabin maintenance, and aircraft de-icing. Agents work as a team to provide customer service and meet corporate objectives. The airport ramp environment may involve varied weather and elevated noise levels. Shifts may include weekends, nights, holidays, and irregular hours.

Employment is contingent upon a valid driver’s license and clear driving record, a 10-year Criminal History Records Check, and a drug screen as required. Proof of high school or GED completion and a minimum age of 18 are required.

Requirements

• Successfully complete the Ramp Agent training course.
• Ability to meet company goals and customer expectations in a high-energy environment.
• Effective communication skills.
• Ability to organize, prioritize, and multitask.
• Valid driver’s license and clear driving record.
• Pass a 10-year Criminal History Records Check and drug screen as required.
• Proof of high school or GED completion.
• Be at least 18 years of age.
• Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, and climbing stairs.
• Ability to handle objects up to 70 pounds.
• Ability to assist passengers with disabilities, including pushing wheelchairs.

Nice To Haves

• Previous airline experience.
• Previous employment as a front-line customer service provider.
• Basic knowledge of computer applications and programs.

Responsibilities

• Service aircraft below the wing.
• Load and unload baggage and cargo.
• Operate motorized service vehicles and equipment.
• Guide and park aircraft.
• Perform cabin maintenance tasks.
• De-ice aircraft.
• Work as a team to provide excellent customer service and meet corporate objectives.

Benefits

• Paid training.
• Holiday pay.
• 401(k).
• Vacation.
• Family travel on the American Airlines network.
• Medical and dental coverage available.
• Bonuses awarded in accordance with company policies and applicable criteria.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED