About The Position

The Radiology Support Associate provides support for radiology procedures and patient movement. The role requires providing care appropriate to patients’ ages and needs, including understanding growth and development and using patient-status information to identify age-specific requirements. The associate prepares procedure rooms, equipment, and supplies; maintains a clean and safe environment; and helps patients and visitors navigate the department while protecting patient privacy. The position follows hospital and departmental procedures, including infection control, confidentiality, safety, dress code, and quality improvement requirements. The associate works as part of the healthcare team, participates in required training, and performs other related duties as assigned. This is a full-time day position, Monday through Friday, from 7:00 a.m. to 3:30 p.m., at Jackson Memorial Hospital’s Radiology MRI department in Miami, Florida.

Requirements

  • High school diploma.
  • Generally, 0 to 3 years of related experience.
  • American Heart Association Basic Life Support (BLS) certification and any additional applicable life support certification for Healthcare Providers, required upon hire with at least six months of validity and maintained at Jackson Health System throughout employment.
  • Ability to analyze, organize, and prioritize work accurately while meeting multiple deadlines.
  • Ability to communicate effectively orally and in writing.
  • Ability to handle difficult and stressful situations with critical thinking and professional composure.
  • Ability to understand and follow instructions.
  • Ability to exercise sound, independent judgment.
  • Knowledge and skill in using job-appropriate technology and software applications.
  • Meet and maintain current unit-specific and organizational skills, competencies, certifications, and licensures as required by the nursing area.

Responsibilities

  • Prepare the patient, equipment, supplies, and procedure room before and after each indicated examination.
  • Maintain an understanding of growth and development principles as they apply to patients in all age groups.
  • Assess information reflecting the patient’s status and identify requirements related to age-specific needs.
  • Maintain a clean, safe, and aesthetically pleasing work environment.
  • Dispose of trash, sharps, and linens according to assigned procedures at the conclusion of the shift.
  • Use the Hospital Information System and confirm inpatient locations by phone before arranging or transporting patients to the radiology department.
  • Transport patients to and from Radiology Department holding areas and other assigned areas.
  • Assist patients to and from the Radiology Department while maintaining their privacy.
  • Direct visitors and patients to appropriate areas.
  • Adhere to the Standards of Excellence and demonstrate service excellence and CARE values: Compassion, Accountability, Respect, and Expertise.
  • Respect the rights, privacy, and property of others, including maintaining information confidentiality in accordance with policies, laws, and regulations.
  • Maintain CPR certification and follow applicable infection control procedures, including Universal Precautions.
  • Follow the departmental dress code and assist coworkers as a member of the healthcare team.
  • Rotate within the department as required.
  • Participate in required educational programs, including training related to the Hospital Information System, safety, infection control, AIDS awareness, and age-related needs and behaviors.
  • Participate in quality improvement activities to continuously improve services.
  • Perform other related duties as assigned.
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