Radiology Scheduler-PD

Stamford HealthCT, CT
Onsite

About The Position

The Radiology Scheduler is responsible for accurately scheduling appointments in the scheduling system, requesting and verifying demographic information, and reviewing insurance details. This role also involves documenting the validity of insurance, prior authorization needs, and appropriate diagnoses for scheduled procedures. The scheduler communicates necessary preparatory information to patients and physician offices, ensures accurate entry of script information, and handles bookings in a timely manner. Additionally, the role requires careful cancellation and rescheduling of appointments, attendance at staff meetings and in-service education, and maintaining a positive attitude towards healthcare team members and diverse patient populations.

Requirements

  • Accurate scheduling in a scheduling system.
  • Ability to request and verify demographic information.
  • Proficiency in reviewing and documenting insurance validity, prior authorization needs, and diagnosis for procedures.
  • Skill in communicating preparatory information to patients and physician offices.
  • Accurate and complete data entry for radiologic procedure scripts.
  • Timely handling of bookings and confirmation.
  • Careful management of appointment cancellations and rescheduling.
  • Attendance at staff meetings and in-service education.
  • Positive attitude towards healthcare team members and diverse patient populations.

Responsibilities

  • Accurately schedules appointments in scheduling system.
  • Requests and verifies all demographic information and updates with each booking.
  • Reviews and documents validity of insurance, prior authorization needs and appropriate diagnosis for scheduled radiographic procedure.
  • Communicates appropriate preparatory information associated with procedure to patient and physician’s office.
  • Ensures that all relevant information on scripts for radiologic procedures is entered accurately and completely.
  • Handles all bookings in a timely manner and informs offices within a reasonable time (24hrs) with confirmation number.
  • Cancels booking and moves bookings carefully.
  • Attends scheduled staff meetings, in-service education as required.
  • Demonstrates a positive attitude toward health care team members and diverse patient populations.
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