Radiology Clerk | FT | Weekdays | Le Bonheur
About The Position
The Radiology Clerk performs clerical duties in Radiology Services, including greeting and directing patients, answering telephones, receiving and entering exam requests and other data, and processing imaging requests. The role supports the retrieval and distribution of x-ray images and films, CD burning and CD importing, and communication with physicians, physician offices, referring physicians, patients, Associates, visitors, and other customers. The clerk models appropriate behavior in accordance with MLH’s Mission, Vision and Values and provides professional, courteous customer service.
Requirements
- 1–3 years of administrative or clerical work experience.
- Proven record of providing excellent customer service.
- Basic proficiency with Windows-based software applications.
- Oral and written communication skills, including spelling, grammar, punctuation, and composition.
- Excellent interpersonal skills.
- Proficiency using basic office equipment, multi-line phones, and data entry.
- Ability to learn and maintain current working knowledge of the department, personnel, and changing technology.
- Ability to perform computerized data collection and entry and navigate a Windows environment.
- Ability to organize tasks and maintain control of workflow.
- Ability to resolve routine problems using policies and procedures.
Responsibilities
- Pull orders from TRACE for current and future appointments.
- Coordinate and participate in retrieving and distributing x-ray images and films, burning CDs, and importing CDs while following procedures and policies.
- Communicate daily by telephone, fax, and email with physicians, referring physicians, physician offices, and patients.
- Greet Associates, visitors, and other customers courteously; determine their needs, provide information, or direct them to the appropriate person.
- Answer and screen telephone calls promptly and courteously, obtain information needed to respond, direct calls as appropriate, and take accurate messages.
- Sort, prepare, and deliver incoming and outgoing mail.
- Order and maintain departmental supplies, materials, and equipment; monitor utilization, maintain adequate inventory, and follow budget requirements.
- Monitor the condition of office equipment and common areas and take responsibility for resolving problems promptly.
- Maintain filing systems by receiving, sorting, and distributing documents; create files and records as needed, update them, and retrieve and store files.
- Demonstrate professional work behavior and customer service in routine interactions.
- Perform other job functions as assigned or requested.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
