About The Position

The Office Coordinator coordinates day-to-day office operations of a moderately complex nature, including business operations, clerical work, appointments, and meetings for assigned department leaders or multiple departments. The role supports office activities through administrative work, maintains department processes and documentation, and helps leaders with projects, budgets, and fiscal functions. The position models behavior consistent with MLH’s Mission, Vision, and Values and contributes to compassionate, service-focused care for the community.

Requirements

  • High school diploma or equivalent.
  • One to three years of administrative or clerical work experience.
  • Proficiency in Microsoft Office programs, including Word, Excel, and PowerPoint, as applicable to the department.
  • Oral and written communication skills, including spelling, grammar, punctuation, and composition.
  • Proficiency using basic office equipment, multi-line phones, and data entry.
  • Organizational skills and the ability to set priorities and meet deadlines.
  • Discretion when handling confidential information and sensitive issues.
  • A record of providing excellent internal and external customer service.
  • Ability to assess problematic situations, adapt, respond, and notify or advise appropriate staff to resolve issues.
  • Ability to type lengthy or detailed memoranda.
  • Ability to prioritize multiple tasks for multiple Directors and/or Senior Directors.

Nice To Haves

  • Associate degree.

Responsibilities

  • Coordinate and maintain efficient office operations and perform moderately complex, confidential administrative duties.
  • Maintain documentation and standard operating procedures for department processes, and recommend process improvements.
  • Schedule and organize department activities, appointments, and meetings, including arranging equipment, catering, and other needs.
  • Participate in coordinating department projects and monitor timelines and deliverables.
  • Coordinate office functions, including answering and screening calls, assisting visitors, ordering and maintaining supplies, and arranging equipment maintenance, repairs, and renovations.
  • Serve as a first-level resource to leaders and other departments by providing information, responding to requests, resolving problems, and explaining policies, procedures, and special programs.
  • Prepare reports, summaries, and responses to inquiries by gathering, researching, selecting, organizing, and presenting information in professional formats.
  • Prepare correspondence, memoranda, reports, statistical reports, and other materials, and maintain filing systems for departmental and confidential materials.
  • Assist leaders with budget and fiscal functions, including tracking and reconciling office expenses against budgets.
  • Monitor use of materials and office supplies, order supplies to maintain adequate inventory, and ensure adherence to budget.
  • Perform other job duties as needed or requested.
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