CMA Float | FT | Days | Le Bonheur Pediatrics | Memphis

Methodist Le Bonheur Healthcare

8d•Onsite

About The Position

Provides care in a medical practice office or clinic under the direction of a provider. Maintains a clean and safe environment, provides patient care and information, and models behavior consistent with The Methodist Mission, Vision and Values. The position supports patient care in a pediatric practice and promotes compassionate service and excellence. The CMA Float assists patients during visits, performs clerical and clinical tasks, collects and records patient information and vital signs, prepares patients and rooms, and performs designated procedures. The role includes specimen collection, skin testing, venipuncture, medication and immunization administration under provider direction, patient education, and emergency first aid or CPR as needed. The Associate helps maintain infection control and manages exam-room instruments and supplies.

Requirements

High school diploma or equivalent.
1–3 years of experience as a medical assistant or in a similar role.
Required HEARTSAVER certification from the American Heart Association.
Required NCCT Medical Assistant certification from the National Center for Competency Testing.
Strong written and verbal communication skills and the ability to interact tactfully and professionally with patients, families, and physicians.
Ability to organize multiple tasks and projects to maintain workflow.
Ability to greet patients warmly and begin visits using eye contact, a smile, and the patient’s name.
Ability to work independently and as part of a multidisciplinary team.
Successful completion of assigned role training and development programs within the required timeframe.
Basic computer skills.
Ability to learn, practice, and validate motivational interviewing and teach-back techniques.
Ability to act quickly in emergencies.

Nice To Haves

Technical degree or diploma in medical assisting.
Nationally Certified Medical Assistant certification from the National Association of Health Professionals.
Basic Life Support certification from the American Heart Association.
AMT Registered Medical Assistant certification from American Medical Technologists.
Certified Clinical Medical Assistant certification from the National Healthcareer Association.
AAMA Certified Medical Assistant certification from the American Association of Medical Assistants.
Experience with an electronic medical record system.

Responsibilities

Assist patients throughout visits, accompany them to exam or procedure rooms, and respond professionally and courteously to their needs.
Perform patient-care clerical activities, including scheduling appointments and diagnostic imaging exams, lab callbacks, prior authorizations, retrieving medical histories, completing patient paperwork, and handling phone calls.
Collect and record vital signs and patient information, including presenting and previous conditions, surgical and medical history, review of systems, social history, medical management, and allergies.
Assist with preparation for physical examinations.
Perform EKGs, remove sutures or staples, and change sterile and non-sterile dressings as directed.
Collect and prepare specimens for laboratory analysis using non-invasive techniques, including urine, sputum, and stool; assist with undressing, cleansing, and positioning patients for procedures.
Perform skin tests and venipuncture to withdraw blood.
Administer medications and immunizations under the direction of a physician or advanced practice provider.
Authorize prescription refills and provide prescription information to pharmacies when ordered and authorized by a physician or advanced practice provider.
Provide first aid or cardiopulmonary resuscitation in emergencies.
Prepare and clean exam and procedure rooms, instruments, and equipment between patient visits; ensure instruments are cleaned and sterilized and contaminated supplies are disposed of properly.
Prepare orders; sort, store, restock, and, as needed, order and maintain exam and procedure room supplies.
Provide patient education and instructions as authorized by the supervising physician.
Complete other duties as assigned or requested.