Radio Dispatcher

State of Ohio•Sandusky, OH

7d•Onsite

About The Position

Veterans Services Sandusky, part of the Ohio Department of Veterans Services, provides long-term nursing home care and domiciliary living for Ohio veterans. The Radio Dispatcher monitors and operates radio, emergency communications, central monitoring, and access-control functions at the Ohio Veterans Home in Sandusky. The position is permanent, full-time, and scheduled from 2:00 PM to 10:00 PM on a rotating two-week schedule, with every other weekend off. Starting pay is $21.48 per hour.

Requirements

Formal education that includes reading, writing, and speaking English, or the equivalent of the stated Minimum Class Qualification for Employment.
Provide details of minimum qualifications on the online application.

Responsibilities

Monitor radio activity and operate the police/Ohio Veterans Home radio system to dispatch agency, police, and safety personnel to emergency calls.
Dispatch medical transportation drivers when the resident Transport Dispatch Worker is unavailable.
Log emergency and dispatch calls.
Make emergency pages, including code yellow, blue, C, grey, and red/white/blue.
Answer the agency switchboard and direct incoming and in-house calls to departments and residents.
Answer emergency phones and general police calls when an officer is not at the station.
Answer the transportation phone when the resident dispatcher is unavailable.
Take messages for police and safety personnel when they are unavailable.
Serve as the access-control checkpoint at the Police Department front counter.
Monitor systems at the OVH Police Department Central Monitoring Console for unusual events; dispatch police to troubled or elopement areas, relay information, and assist police in locating residents.
Monitor fire alarm systems, alarm and generator displays, and other environmental, fire, health, safety, and severe-weather warning devices and controls at the central monitoring console.
Monitor State Multi-Agency Radio Communications (MARCS) radio traffic with the Ohio State Highway Patrol (OSHP).
Monitor the roam alert system and notify floor staff of secure care unit resident activity.
Monitor after-hours call-offs and relay advisories and warnings throughout the agency.
Receive requests for agency ID badges and parking permits from walk-in customers, maintain request logs, and submit requests to appropriate police personnel for processing.
Issue completed ID badges, record issuance in the log, provide briefings, and issue keys.

Benefits

Multiple pay increases over years of service, including longevity increases beginning in the fifth year.
Overtime opportunities.
Tuition reimbursement up to $5,000 annually.
Potential referral bonuses up to $4,000.
Medical coverage beginning the first of the month following the start date.
Free dental and vision after one year or completion of the applicable eligibility period.
Vacation, sick, holiday, and personal leave, including 11 paid holidays per year.
Retirement/pension and optional deferred compensation.
Credit union benefits.
Childbirth, adoption, and foster care leave.
Education and development opportunities, including employee development funds and Public Service Loan Forgiveness.
Basic life insurance premiums free after completion of the eligibility period.