Radio Dispatcher - Intermittent - Heartland Behavioral Healthcare

State of Ohio • Massillon, OH

1d • Onsite

About The Position

The Radio Dispatcher maintains communications for Heartland Behavioral Healthcare personnel, including police officers, doctors, nurses, safety officers, ambulance drivers, and maintenance staff. The role dispatches personnel and equipment as events occur, relays and clarifies information, operates the in-house overhead paging system, and monitors alarms such as fire, pharmacy, and weather alarms. The dispatcher also uses VOIP equipment to answer and extend incoming telephone calls; maintains written and computer-generated logs and records of staff and patient movement and work performed; greets visitors and provides directions in person and by phone; and writes and issues visitor passes and tags.

This hourly, intermittent position is based at Heartland Behavioral Healthcare in Massillon, Ohio. The schedule varies based on operational needs and may include dayshift coverage during the week, weekends, vacation coverage, and holidays as needed. Intermittent positions are limited to 1,000 working hours in a fiscal year. The position is not covered by a bargaining unit.

Requirements

• Formal education that includes reading, writing, and speaking English, or the equivalent of the minimum class qualification for employment.

Responsibilities

• Transmit radio communications for Heartland Behavioral Healthcare personnel, including police officers, doctors, nurses, safety officers, ambulance drivers, and maintenance staff.
• Dispatch personnel and equipment as events occur, and relay and clarify information for personnel.
• Operate the in-house overhead paging system and monitor alarms, including fire, pharmacy, and weather alarms.
• Operate VOIP equipment to answer and extend incoming telephone calls.
• Maintain written and computer-generated logs and records regarding staff and patient movement and work performed.
• Greet visitors and provide directions in person and over the phone.
• Write and issue visitor passes and tags to patient visitors.

Benefits

• Medical coverage
• Free dental, vision, and basic life insurance premiums after completion of the eligibility period
• Paid time off, including vacation, personal and sick leave, and 11 paid holidays per year
• Childbirth, adoption, and foster care leave
• Education and development opportunities, including employee development funds and Public Service Loan Forgiveness
• Public retirement systems, including OPERS, STRS, SERS, and HPRS, and optional deferred compensation

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed