Radio Dispatcher - Intermittent - Heartland Behavioral Healthcare
About The Position
The Radio Dispatcher maintains effective communications for Heartland Behavioral Healthcare personnel, including police officers, doctors, nurses, the safety officer, ambulance driver, and maintenance staff. The dispatcher transmits radio communications, dispatches personnel and equipment as events occur, and relays and clarifies information. The position operates the in-house overhead paging system and monitors alarms, including fire, pharmacy, and weather alarms. It also operates VOIP equipment to answer and extend incoming telephone calls; maintains written and computer-generated logs and records related to staff and patient movement and work performed; greets visitors and provides directions in person and by phone; and writes and issues visitor passes and tags. This is an intermittent, hourly position at Heartland Behavioral Healthcare in Massillon, Ohio. The schedule varies according to operational needs and may include dayshift coverage during the week, weekends, vacation coverage, and holidays as needed. Intermittent positions are limited to 1,000 working hours in any fiscal year. The final candidate must undergo a criminal background check.
Requirements
- Formal education that includes reading, writing, and speaking English, or equivalent of the stated minimum class qualification for employment.
- The final candidate must undergo a criminal background check.
Responsibilities
- Transmit radio communications for Heartland Behavioral Healthcare personnel, including police officers, doctors, nurses, the safety officer, ambulance driver, and maintenance staff.
- Dispatch personnel and equipment as events occur, and relay and clarify information for personnel.
- Operate the in-house overhead paging system and monitor alarms, including fire, pharmacy, and weather alarms.
- Operate VOIP equipment to answer and extend incoming telephone calls.
- Maintain written and computer-generated logs and records regarding staff and patient movement and work performed.
- Greet visitors and provide directions in person and by telephone.
- Write and issue visitor passes and tags to patient visitors.
Benefits
- Medical coverage for eligible employees.
- Free dental, vision, and basic life insurance premiums after completion of the eligibility period.
- Paid time off, including vacation, personal, and sick leave, and 11 paid holidays per year.
- Childbirth, adoption, and foster care leave.
- Education and development opportunities, including employee development funds and Public Service Loan Forgiveness.
- Public retirement systems, including OPERS, STRS, SERS, and HPRS, and optional deferred compensation.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
