Racquet Stringer

Midtown Athletic Clubs•Chicago, IL

22h

About The Position

Midtown is seeking a Tennis Stringer to fulfill member requests and maintain strong product knowledge of strings, string patterns, and racquets. The role provides support in custom-fitting members’ tennis needs, stringing and maintaining racquets, and ensuring the stringing machine is in proper working condition. The stringer also maintains a tidy workspace, keeps current with stringing technology, greets members, provides knowledgeable and professional service, and may assist with inventory and product receiving. Other duties may be assigned as needed to support department operations.

Requirements

Strong basic understanding of tennis-related retail products.
Ability to string or service a large quantity of racquets daily.
History of working in a tennis-specific environment.
Excellent customer service skills.
Strong listening and interpersonal skills, with the ability to communicate well with members and associates.
Ability to sit, stand, walk, reach, climb, and lift up to 50 pounds.
Ability to stand for extended periods.
Availability to work evenings and weekends.

Nice To Haves

USRSA Certified Stringer (CS).
Master Racquet Technician (MRT).

Responsibilities

Provide support to custom-fit each member’s tennis needs.
String and restring racquets and perform racquet maintenance.
Ensure the stringing machine is in proper working condition.
Maintain knowledge of different types of strings, string patterns, and racquets.
Keep the workspace clean and tidy.
Stay up to date on the latest stringing technology.
Greet members and maintain a positive, empathetic, and professional attitude toward them.
Know the company’s products and services well enough to answer member questions.
Assist with inventory and receiving products.
Perform other duties as assigned.