Tennis Stringer

Midtown Athletic Clubs•Deerfield, IL

About The Position

Midtown is seeking a Tennis Stringer to fulfill member requests and maintain strong product knowledge of strings, string patterns, and racquets. The role provides custom-fitting support for members’ tennis needs, performs racquet stringing and maintenance, and helps ensure the stringing machine and workspace are properly maintained. The Tennis Stringer also assists members with product and service questions and may support inventory and product receiving. The position requires standing for extended periods and may include other duties as assigned to support department operations.

Requirements

  • Strong basic understanding of tennis-related retail products.
  • Ability to string and service a large quantity of racquets daily.
  • History of working in a tennis-specific environment.
  • Excellent customer service skills.
  • Strong listening and interpersonal skills.
  • Ability to communicate well with members and associates.
  • Ability to sit, stand, walk, reach, climb, and lift up to 50 pounds.
  • Ability to stand for extended periods.

Nice To Haves

  • USRSA Certified Stringer (CS) certification.
  • Master Racquet Technician (MRT) certification.

Responsibilities

  • Provide support to custom-fit each member’s tennis needs.
  • String and restring racquets and perform racquet maintenance.
  • Ensure the stringing machine is in proper working condition.
  • Maintain knowledge of different strings, string patterns, racquets, and the latest stringing technology.
  • Keep the workspace clean and tidy.
  • Greet members and maintain a positive, empathetic, and professional attitude toward them.
  • Know the company’s products and services to answer member questions.
  • Assist with inventory and receiving products.
  • Perform other duties as assigned to ensure proper department operations.
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