Tennis Stringer

Midtown Athletic Clubs•Bannockburn, IL

About The Position

Midtown is seeking a Tennis Stringer to fulfill member requests and maintain strong product knowledge of tennis strings, string patterns, and racquets. The role provides support in customizing tennis solutions for members, performs stringing and racquet maintenance, and helps ensure the stringing machine and workspace are maintained. The Tennis Stringer also greets members, answers questions about products and services, and may assist with inventory and receiving. Other duties may be assigned as needed to support department operations.

Requirements

Strong basic understanding of tennis-related retail products.
Ability to string or service a large quantity of racquets daily.
History of working in a tennis-specific environment.
Excellent customer service skills.
Strong listening and interpersonal skills, with the ability to communicate well with members and associates.
Ability to sit, stand, walk, reach, climb, and lift up to 50 pounds.
Ability to stand for extended periods of time.

Nice To Haves

USRSA Certified Stringer (CS).
Master Racquet Technician (MRT).

Responsibilities

Provide support to custom fit each member’s tennis needs.
String and re-string racquets and perform racquet maintenance.
Ensure the stringing machine is in proper working condition.
Maintain knowledge of different types of string, string patterns, and racquets.
Keep the workspace clean and tidy.
Stay up to date on stringing technology.
Greet members and maintain a positive, empathetic, and professional attitude toward them.
Know the products and services well enough to answer questions.
Assist with inventory and receiving product.
Perform other duties as assigned.