HCVR Quick Service Cook Cashier, Food Court (Full Time; Varied Shift)
About The Position
The Quick Service Cook/Cashier prepares and serves quality food, processes guest orders and payments, and provides customer service in a fast-paced quick service restaurant. The role supports kitchen and front-of-house operations by preparing food according to established recipes and food safety standards, operating the point-of-sale system, maintaining clean and organized work areas, and ensuring efficient service. Depending on the assigned location or business needs, the employee may also assist with food preparation and service; maintain food temperatures and sanitation standards; handle cash and charge transactions; take and process orders; maintain accurate records; support inventory controls; and coordinate guest service requests. The position supports smooth daily operations and requires prompt, professional service and compliance with regulatory, departmental, and company policies and procedures. The employee is expected to demonstrate the organization’s mission, values, ethics, and service culture; follow procedures and safety requirements; use resources responsibly; meet productivity, accuracy, and service-quality expectations; maintain a welcoming environment; and contribute to a respectful, collaborative team. The role requires mobility throughout the casino, extended standing, frequent physical movement, lifting up to 50 pounds, and pushing or pulling up to 300 pounds in a cart. The employee must be able to tolerate extreme temperatures and varying noise, lighting, crowds, and air quality, including secondhand smoke, and use knives, hand-held instruments, and food-preparation equipment. Evening, weekend, and holiday availability is required.
Requirements
- Must be at least 21 years of age.
- RASP certification is required and can be completed within 30 days of the hire date.
- Strong guest service, communication, decision-making, and teamwork skills.
- Ability to multitask, prioritize, work closely with others, adapt, learn, and respond to direction.
- Professional appearance and high personal hygiene standards.
- Proficiency with Microsoft applications, including Excel.
- Detail-oriented, with a strong work ethic and desire for continued growth.
- Ability to remain mobile throughout the casino, stand for extended periods, and perform frequent physical movements.
- Ability to lift up to 50 pounds and push and pull up to 300 pounds in a cart.
- Ability to tolerate extreme heat or cold and varying noise, temperature, lighting, crowds, and air quality, including secondhand smoke.
- Dexterity to use knives, other hand-held instruments, and food-preparation equipment; ability to respond to visual and auditory cues.
- Ability to work effectively in fast-paced, high-pressure environments, communicate clearly in English, and follow instructions accurately.
- Flexibility to work evenings, weekends, and holidays.
Nice To Haves
- High school diploma or GED preferred.
- Six months of food service experience preferred.
Responsibilities
- Prepare and serve quality food according to established recipes and food safety standards.
- Process guest orders and payments, including operating the point-of-sale system and handling cash and charge transactions.
- Provide friendly, professional, responsive guest service and coordinate guest service requests.
- Maintain clean, organized work areas and a welcoming environment.
- Maintain proper food temperatures and sanitation standards.
- Assist with food preparation and service as assigned.
- Maintain accurate records and support inventory controls while minimizing waste.
- Follow departmental procedures, workflow priorities, policies, safety guidelines, and regulatory requirements; report concerns promptly.
- Communicate basic issues or inefficiencies to supervisors and provide feedback on process improvements when requested.
- Assist guests, Team Members, and internal partners promptly and courteously, escalating concerns when needed.
- Participate in training and skill-building activities and contribute to a respectful, collaborative work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
