Quality Supervisor

BlueScope•Houston, TX

About The Position

The Quality Supervisor is responsible for the quality of all products processed by BlueScope Coated Products (BCP), ensuring products and services meet or exceed customer needs. The role develops and maintains standard practices and procedures, improves quality systems documentation and processes, implements continuous improvement initiatives, oversees calibration and control of instruments used to evaluate finished product, and manages the disposition of non-compliant (HFI) raw and finished materials quarantined from a shop order. The Quality Supervisor also serves as a product technical resource to internal and external customers and stays current on applicable industry and market specifications. The position implements and manages BCP’s ISO-compliant Quality and Environmental Management System throughout product realization, leads process quality and yield improvement on the Coil Coating Line, and supports ISO auditing and compliance. It supervises Quality Technicians, analyzes and reports on product quality and process data, supports vendor claims and customer complaints, helps maintain coating inventory, and performs Quality Technician duties when needed. Other duties may be assigned.

Requirements

  • At least 3 years of experience working in steel processing, manufacturing, or Quality Systems.
  • Management or leadership experience.
  • ISO 9001 Quality and Environmental experience.
  • Ability to meet key deadlines and deliver results.
  • Ability to work effectively across business groups and with industry peers while building collaborative relationships.
  • Ability to develop written procedures, work instructions, and specifications.
  • Knowledge of manufacturing processes and capabilities.
  • Knowledge of Oracle-based ERP systems.
  • Strong organizational skills and ability to manage multiple tasks with attention to detail.
  • Strong verbal and written communication skills.
  • Ability to review and understand technical data.
  • Ability to work safely and support business safety initiatives and requirements.

Nice To Haves

  • Bachelor’s degree in Business or Management-related studies.
  • Five or more years of Coil Paint Line experience.
  • Oracle experience.
  • Project leadership experience.

Responsibilities

  • Implement, manage, and enforce BCP’s ISO-compliant Quality and Environmental Management System throughout product realization processes.
  • Lead process quality and yield improvement activities on the Coil Coating Line.
  • Participate in ISO auditing, management, and compliance, including CAR/PAR problem solving, calibration control, development and control of SOPs, work instructions and forms, and internal audits.
  • Supervise Quality Technicians’ performance and hourly time management.
  • Analyze, disposition, and manage non-compliant (HFI) materials diverted from production.
  • Track, manage, and report raw materials consumed on the coil coating line, and seek to reduce or eliminate consumption where possible without affecting process or product quality.
  • Analyze process data to validate or refine production-line Quality Control standards.
  • Develop and generate product quality and performance reports as assigned.
  • Perform Quality Technician functions when needed due to absence.
  • Lead and support vendor claim and customer complaint investigations.
  • Lead and support continuous improvement initiatives.
  • Help maintain proper coating inventory levels.
  • Perform other duties as assigned.

Benefits

  • Health insurance
  • Life insurance
  • Short- and long-term disability insurance
  • Paid time off
  • Retirement benefits
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