Quality Supervisor

Eaton Corporation•South Milwaukee, WI

25d•$97,000 - $143,000•Onsite

About The Position

Eaton’s ES AMER ESS division is hiring a Quality Supervisor based in South Milwaukee, Wisconsin. The role oversees daily in-process quality metrics, including scrap, DPPMs, and DMRs/QNs related to internal and external supplier defects, and ensures appropriate actions are taken to protect internal and external customers. The supervisor leads the facility inspection team and Quality Lab, including first article inspection (FAI) for new and legacy components, ensuring quality processes are carried out effectively. The position directs quality personnel, sets priorities for quality functions, and leads corrective and preventive problem-solving efforts while accounting for production needs. It works with cross-functional teams and multidisciplinary resources to resolve quality issues, improve products, support new product development, and meet customer, regulatory, and quality-system requirements. The supervisor also coaches employees, maintains standardized EQMS processes, supports PPAP approvals, manages quality notifications and interplant DMRs through closure, and participates in the Material Review Board. The expected annual salary range is $97,000–$143,000. The posting states that candidates must currently reside within 50 miles of South Milwaukee, Wisconsin, with an exception for active-duty military service member candidates. No relocation benefit is offered, and corporate employment immigration sponsorship is not available.

Requirements

Bachelor’s degree in Engineering from an accredited institution.
At least five years of experience in manufacturing or operations.
At least two years of people-management experience.
Must be able to work in the United States without corporate sponsorship now or in the future.
Must currently reside within 50 miles of South Milwaukee, Wisconsin; active-duty military service member candidates are exempt from this geographic limitation.

Nice To Haves

Bachelor’s degree from an accredited institution.
At least five years of experience in quality, manufacturing, or engineering.
At least three years of experience developing and leading strategic quality, manufacturing, or engineering projects (the posting states “two 3 years”).
Knowledge of APQP (Pro-Launch), Lean Methodology, MSA, PFMEA, Excel, PowerPoint, 8D, and foundational GD&T.
Ability to travel domestically and internationally up to 10%.
Well-developed computer skills for performing essential functions.
Experience with quality tools and methodologies, including PPAP, APQP, MSA, PFMEA, SPC, and auditing.
Experience managing problem-solving tools, including 8D, A3, and Fishbone analysis.
Foundational knowledge of statistical techniques, including Pareto and R&R.
Ability to read manufacturing drawings.
CQE certification.
Green Belt certification.
Knowledge and experience with ISO 9001, TS 16949, or IATF 16949.
Demonstrated knowledge of quality assurance and continuous improvement methods, approaches, and tools, including strategic planning and project management.
A track record of leading quality initiatives that improve productivity and reduce cost of non-conformance in manufacturing.
Expertise in Six Sigma, Lean Manufacturing, project management, organizational change management, and quality management system standards.
Interpersonal communication skills and leadership development ability.

Responsibilities

Review daily in-process metrics, including scrap, DPPMs, DMRs/QNs, and FAI inspection needs, and use them to prioritize team activities.
Direct quality personnel and prioritize quality functions to eliminate systemic and non-systemic quality issues while accounting for production requirements.
Develop and implement corrective actions using 8D, 5 Why, A3, and lean tools to reduce internal and customer PPM, rework, and scrap and improve first-pass yield.
Lead cross-functional teams to remove roadblocks and communication barriers affecting quality and customer requirements.
Maintain compliance with divisional procedures, ISO standards, customer-specific requirements, and applicable regulatory requirements.
Work with multidisciplinary resources on product quality improvement projects and document QRQC reports for customers as required.
Support new product development from a quality perspective.
Motivate and coach employees to support satisfaction, productivity, and quality, using available recognition and reward channels to encourage desired behaviors and results.
Establish, implement, measure, and maintain standardized EQMS processes for the quality management system within the designated department.
Support PPAP approvals by coordinating part samples for dimensional review and assembly trials in SMKE and working with the AMER/Electrical SQE team on overall approval.
Manage ST notifications through responsiveness, containment, root-cause determination, corrective action, and closure.
Manage interplant DMRs through responsiveness, containment, root-cause determination, corrective action, and closure.
Participate on the Material Review Board and serve as an authority for Special Process MRR.