Quality Supervisor

Land O'Lakes•Caledonia, NY

16d

About The Position

This role is part of the Purina Animal Nutrition business, supporting a network of local cooperatives, independent dealers, and other large retailers serving producers and animal owners across the United States. The Quality Supervisor serves as the facility head for quality programs, including Land O’Lakes Quality Standards, HACCP, and FDA and OSHA requirements, to help ensure safe animal feed is produced in a safe manufacturing environment. The role also supports production as needed and has two direct reports. The supervisor provides coaching and training on quality and environmental, health, and safety (EH&S) standards, HACCP, FDA and OSHA regulations, state and federal requirements, and other regulatory initiatives. The position may also help or lead production scheduling, ingredient inventory management, continuous improvement projects, root cause analysis, and corrective actions. It is expected to implement key EH&S and Quality programs and corporate initiatives, and to interact with production staff through coaching and training on quality standards and regulatory initiatives.

Requirements

High school diploma or GED.
At least 2 years of quality assurance experience in feed, food, or a related field.
Knowledge of regulatory requirements, including HACCP and GMPs.
Integrity in products, processes, and relationships.
Interpersonal, training, and coaching skills.
Analytical problem-solving and root cause analysis skills.
Ability to act strategically and tactically.
Ability to lift up to 50 pounds when performing activities on the production floor.

Nice To Haves

Candidates in Land O’Lakes rotational programs (TAP/MMT/DMT) will be considered.
FDA and regulatory experience.
Demonstrated ability to lead and drive change at all levels.
Strong communication, interpersonal, training, and coaching skills.
Effective written and oral communication skills.
Strong Microsoft Office skills, including Excel, Outlook, and PowerPoint.
Knowledge of FDA, OSHA, and other applicable regulatory agencies.
ERP experience, particularly JDE.

Responsibilities

Lead facility quality programs, including Land O’Lakes Quality Standards, HACCP, and applicable FDA and OSHA requirements.
Help ensure animal feed is produced safely and the manufacturing environment is safe.
Support production as needed.
Coach and train staff on quality and EH&S standards, HACCP, FDA and OSHA regulations, state and federal requirements, and other regulatory initiatives.
Help and, at times, lead production scheduling and ingredient inventory management.
Lead or participate in continuous improvement projects, root cause analysis, and corrective actions to resolve issues.
Implement key EH&S and Quality programs and corporate initiatives.
Handle customer complaints.
Supervise two direct reports.