Quality Supervisor

SRI Ohio • Lancaster, OH

10d

About The Position

The Quality Supervisor conducts bottle quality and process audits to identify opportunities for process and operational improvement. The role performs daily audits of production lines, decorating processes, procedures, and practices to support an efficient quality program and consistent processes across all lines. The supervisor communicates audit observations clearly and works with QA team members and production personnel to support quality, consistency, and continuous improvement. The position calls for strong analytical and technical skills, attention to detail, effective written and verbal communication, and the ability to manage multiple projects and meet departmental deadlines.

The Quality Supervisor works independently and collaboratively to analyze company processes and procedures on the production floor and within Quality, identifying consistent, efficient, and cost-effective approaches. The role helps communicate established procedures, audits for non-conformance and consistency, recommends and explains process changes, and evaluates changes to methods, processes, or materials. The position has supervisory responsibility and supports the Quality Assurance Manager with the Quality Management System, audits, safety, risk assessment, and vendor, supplier, and customer-facing interactions.

Requirements

• High school diploma or GED.
• Analytical skills, a sense of urgency, and problem-solving ability.
• Strong commitment to quality.
• Strong verbal and written communication skills.
• Flexibility in a fast-paced, dynamic environment.
• Excellent organizational skills and ability to manage multiple priorities simultaneously.
• Intermediate proficiency with MS Office Suite.
• Ability to perform job tasks despite distractions or interruptions; exercise independent judgment; prioritize work and use time efficiently; analyze and organize information; interact professionally; process information quickly; follow directions and safety and security rules; and complete a heavy workload within established time frames.

Nice To Haves

• Bachelor’s degree in Management Information Sciences, Computer Science, Accounting, or a related field.
• Three or more years of experience in audit and/or inspection evaluation.
• Auditing experience or technical expertise with SAP, Mainframe, Hyperion, AS400, SQL, Oracle, and/or Unix.

Responsibilities

• Analyze company processes and procedures on the production floor and within Quality, identifying consistent, efficient, and cost-effective approaches.
• Work with QA team members to communicate established procedures across SRI positions and audit for non-conformance, consistency across personnel, and effectiveness.
• Recommend process or procedure modifications, communicate changes, review them with employees, and provide training or retraining and explanations.
• Evaluate changes to methods, processes, and materials and recommend improvements.
• Train, monitor, and communicate Quality Inspector and QA responsibilities and skills to support growth and development.
• Assist the Quality Assurance Manager with the Quality Management System, including internal and external audits, safety, risk assessment, and vendor, supplier, and customer-facing interactions.
• Identify and determine root causes of potential risks or concerns identified during processing.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED