Quality Supervisor

DSV•Fort Worth, TX

58d•$70,000 - $75,000•Onsite

About The Position

The Quality Assurance Supervisor ensures that DSV's transportation and logistics operations meet industry standards and customer requirements. The role implements quality assurance procedures, manages audits, and oversees compliance with applicable regulations and standards. The supervisor may lead a team of quality assurance professionals and works with employees, customers, and regulatory agencies to support compliance and continuous improvement.

Requirements

High school diploma or GED.
Usually requires 2–3 years of quality assurance experience in the transportation and logistics industry.
Strong knowledge of quality assurance principles, practices, and methodologies.
Excellent analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Strong organizational and project management skills.
Knowledge of regulatory requirements and industry standards related to transportation and logistics.
Fluent in English, orally and in writing.
Proficiency in Microsoft Office and experience with quality management software or other relevant tools.

Nice To Haves

Bachelor's degree in a relevant field such as business, logistics, engineering, or quality management.
Experience managing audits and implementing corrective actions.
Professional certification in quality assurance, such as Certified Quality Manager (CQM) or Certified Quality Auditor (CQA).
Experience with ISO 9001 or other quality management systems.
Experience with Lean Six Sigma methodologies.

Responsibilities

Develop, implement, and maintain quality assurance procedures for transportation and logistics operations.
Monitor compliance with industry standards and customer requirements.
Coordinate and manage internal and external audits.
Develop and implement corrective actions to address non-conformances.
Review and approve quality-related documentation, including standard operating procedures and work instructions.
Analyze data and implement improvements to processes and procedures.
Train employees on quality assurance procedures and standards.
Communicate with customers and regulatory agencies as needed to ensure compliance.
Develop and manage quality metrics and key performance indicators.
May supervise a team of quality assurance professionals.