Quality Supervisor

Seaman • Bristol, TN

2d • Onsite

About The Position

Seaman Corporation is seeking a Quality Supervisor to join its Operations team in Bristol, Tennessee. Reporting to the Quality Manager, this role oversees product testing to ensure products meet specified standards, maintains and improves the quality system, and provides technical support to internal and external customers. The supervisor manages personnel and activities to ensure product specifications and quality standards meet or exceed customer requirements, and coordinates responses to customer inquiries and complaints.

The role supervises Plant 4 QC associates and manages day-to-day laboratory activities, including work prioritization, issue resolution, and timely material release. It also supports manufacturing quality, process improvement, regulatory and certification compliance, customer complaint resolution, and laboratory equipment calibration and maintenance. The position includes supervisory responsibilities and requires 5% travel.

Requirements

• Bachelor’s or technical degree in Quality Management, Engineering, or a related field.
• At least 5 years of experience in a quality control or quality assurance role in a manufacturing environment.

Nice To Haves

• Chemistry or formulations experience.

Responsibilities

• Manage day-to-day laboratory activities, including work prioritization and allocation, issue resolution, and timely release of material for shipment.
• Supervise Plant 4 QC associates in accordance with company policies and applicable laws, including training, work scheduling, timekeeping, and attendance.
• Monitor associate performance, provide regular feedback, set measurable skill-development goals, and administer disciplinary action when necessary.
• Review test data for conformance to specifications and conduct trend and statistical process control (SPC) analysis as needed.
• Plan and lead process improvement and variation-reduction efforts to maintain and improve process capability, including team projects addressing significant quality opportunities related to scrap and deviations.
• Work closely with Manufacturing, Production Planning, and Logistics, and provide technical support to Manufacturing, R&D, Innovation Technology, and other areas on process improvement trials in Bristol production.
• Conduct root-cause investigations for off-specification results and escalate significant quality deviations to the Plant Manager and Corporate QA Manager for resolution.
• Perform regular production-line and department audits to ensure compliance with industry regulations and company standards.
• Investigate and respond to customer quality complaints, leading root-cause analysis through resolution.
• Serve as the QA contact for FiberTite certification agencies, including UL, FM, and BBA; maintain compliance with certification standards, submit modification requests when appropriate, and update QA manuals as needed.
• Manage calibration and maintenance of laboratory equipment and recommend changes when appropriate.
• Maintain a visible floor presence to support the production team and foster positive working relationships.
• Perform other duties as required.

Benefits

• Company performance bonus in addition to base salary.
• Professional development opportunities, including tuition reimbursement, course training, and networking.
• Competitive benefits package including medical, dental, vision, 401(k) with company match, paid time off, volunteer time off, and paid holidays.
• Department outings, holiday parties, and an annual company-wide dinner.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager