Quality Supervisor

Omnicell•St. Petersburg, FL
•$67,067 - $124,553•Onsite

About The Position

Omnicell is seeking an onsite Quality Supervisor for its Quality Operations team in St. Petersburg, Florida. This hands-on leadership role leads frontline quality operations and partners with Operations, Manufacturing Engineering, Supply Chain, Supplier Quality, Customer Support, and Quality Engineering to ensure products meet customer, regulatory, and business requirements. The supervisor leads and develops a quality team; strengthens incoming, in-process, and final inspection activities; manages root cause investigations; and drives improvements to quality and operational performance. The role also supports new product introductions, introduces and evaluates inspection technologies, maintains the effectiveness of the Quality Management System, and leads continuous improvement initiatives. The supervisor serves as a subject matter expert during audits and as a change champion, helping build a culture of quality, accountability, and continuous improvement. Omnicell describes its culture as people-focused and centered on care, innovation, growth through impact, and meaningful work supporting healthcare.

Requirements

  • Bachelor of Science degree.
  • At least 5 years of supervisory experience in manufacturing quality, quality assurance, or quality control within a high-speed manufacturing environment.
  • Experience managing nonconforming materials, root cause investigations, corrective actions, and other quality investigations.
  • Demonstrated success leading continuous improvement initiatives using Lean, Six Sigma, or similar methodologies.
  • Working knowledge of quality management systems and standards such as ISO 9001.
  • Understanding of AQL levels within applicable ANSI standards.
  • Strong analytical, organizational, problem-solving, and decision-making skills.
  • Proficiency with Microsoft Office and experience with business or quality systems such as SAP, Smartsheet, or equivalent platforms.
  • Strong written and verbal communication skills and ability to collaborate across functions and organizational levels.
  • Ability to manage multiple priorities and detail-oriented projects in a fast-paced environment.

Nice To Haves

  • ASQ certification such as Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or Certified Manager of Quality/Organizational Excellence (CMQ/OE).
  • Experience supporting internal or external audits, supplier quality, validation and qualification activities, or statistical analysis.
  • Strong project management and organizational skills.
  • Ability to balance urgency with diplomacy, empathy, and sound judgment.
  • Strong attention to detail and ability to deliver under tight deadlines.

Responsibilities

  • Lead, coach, train, and develop Quality team members; assign daily priorities and support team performance.
  • Provide guidance on incoming inspection requirements and lead related change management activities.
  • Manage nonconforming material processes, including investigations, evaluation, and disposition.
  • Lead root cause analysis and corrective action activities using methods such as fishbone analysis, 8D, CAPA, and design of experiments.
  • Define and improve inspection techniques and evaluate measurement equipment, emerging technologies, and AI-enabled inspection solutions.
  • Lead or participate in quality and continuous improvement projects supporting departmental and business objectives.
  • Support the effectiveness and ongoing maintenance of the Quality Management System.
  • Identify improvement opportunities and help teams adopt new processes and ways of working.
  • Act as a key liaison between Quality and cross-functional partners across Omnicell.
  • Serve as a subject matter expert during internal and external audits.
  • Support quality activities associated with new products, manufacturing processes, and operational improvements.
  • Model a growth mindset, activate talent through coaching and development, connect quality priorities to business outcomes, and champion change and continuous improvement.

Benefits

  • Medical, dental, and vision plans for eligible US employees and dependents.
  • Voluntary wellness and employee assistance programs.
  • Life insurance.
  • Disability plans.
  • Retirement plans with matching.
  • Paid time off.
  • Learning by doing, supported career growth, and opportunities to develop new skills and make an impact on healthcare.
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