Quality Supervisor

Southwire•Starkville, MS
•Onsite

About The Position

The Quality Supervisor leads frontline quality execution at Southwire’s Starkville, Mississippi plant, a manufacturing facility operating under an ISO 9001 quality management system and producing products certified to applicable industry standards such as UL, CSA, and/or ICEA. The role manages quality personnel responsible for inspection, testing, and laboratory activities, ensuring consistent application of quality processes, effective resource use, and development of frontline quality capability to support production and prevent defect escapes. The supervisor manages staff performance and development, coaches team members, and supports department goals. The position oversees quality controls, laboratory measurement and test equipment, response to quality issues, quality records, and participation in audits and customer or certification-body visits. It manages 5–10 direct reports and works in office, laboratory, and plant or warehouse-floor environments, across various shifts.

Requirements

  • High school diploma.
  • 5–7 years of experience in a manufacturing quality environment.
  • Experience leading or supervising frontline quality personnel.
  • Bachelor’s degree in Manufacturing, Quality, Engineering, or a related field is preferred.
  • Ability to work in office, laboratory, and plant or warehouse-floor settings and across various shifts.

Nice To Haves

  • Bachelor’s degree in Manufacturing, Quality, Engineering, or a related discipline.
  • Training or certification related to quality systems, inspection, testing, or continuous improvement.
  • 8–11 years of experience leading quality teams in a manufacturing environment with certified products and laboratory measurement activities.

Responsibilities

  • Lead, coach, and develop frontline quality personnel supporting inspection, testing, and laboratory activities.
  • Assign work and balance resources to support production needs and quality priorities.
  • Ensure inspection, testing, and verification activities are executed consistently and in accordance with quality-system requirements.
  • Oversee measurement and test equipment in the quality laboratory, including calibration, maintenance, and suitability for use.
  • Ensure proper execution of quality controls required to support applicable product standards.
  • Direct response to quality issues through containment, investigation, escalation, and follow-up.
  • Review quality data and reports to identify trends, risks, and areas requiring attention.
  • Ensure quality records, test results, and system entries are accurate, timely, and complete.
  • Build technical and problem-solving capability within the quality team through coaching and training.
  • Support internal and external audits, and customer or certification-body visits.
  • Perform other duties as assigned and comply with all policies and standards.
  • Manage staff performance and development, coaching team members to contribute to department goals.

Benefits

  • 401(k) with matching.
  • Family and individual insurance packages, including health, life, dental, and vision.
  • Paid time off and paid holidays.
  • Long- and short-term disability.
  • Supplemental insurance plans.
  • Employee assistance program.
  • Employee referral program.
  • Tuition reimbursement programs.
  • Advancement and professional growth opportunities.
  • Parental leave.
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