Quality Supervisor

Nissha•Buffalo, NY

13d•$65,000 - $75,000

About The Position

Nissha Medical Technologies is seeking a Quality Supervisor to join its Quality team in Buffalo, New York. The role oversees Quality Control Inspectors and Specialists and monitors and maintains the Quality Management System to ensure adherence to applicable standards and regulations. It provides department oversight for internal audits, complaints, non-conformances, CAPAs, and document control, as well as personnel oversight including payroll, performance reviews, and ongoing support for QC staff. The supervisor collaborates with other departments to facilitate compliance and process improvement activities. The position oversees and approves documentation related to CAPAs, non-conformances, complaints, and internal audits; participates in the development of new and sustaining business; reviews and creates standard operating procedures and work instructions as needed; and works to ensure product specifications and customer requirements are met and compliant. The supervisor also develops and executes departmental training related to quality processes, tracks and analyzes metrics, recommends and configures procedures, manages assigned projects, and provides daily oversight of Quality Control team members. The expected salary range is $65,000–$75,000. Actual compensation depends on experience, skills, qualifications, and geographic location. Nissha Medical Technologies offers medical, dental, and vision coverage, a 401(k) with company match, paid time off, life and disability insurance, and professional development opportunities.

Requirements

Bachelor’s degree required.
Strong PC skills.
Previous Quality experience.
Effective written and verbal communication.
Conflict resolution skills.
Detail-oriented.
Interpersonal skills.
Leadership ability.
Time and priority management skills.
Critical thinking skills.

Nice To Haves

Experience with FDA 21 CFR and ISO 13485 is highly preferred.
Supervisory experience preferred.

Responsibilities

Oversee and approve documentation related to CAPAs, non-conformances, complaints, and internal audits.
Participate in the development of new and sustaining business.
Review and create standard operating procedures and work instructions as necessary.
Ensure product specifications and customer requirements are met and compliant.
Develop and execute departmental training related to quality processes.
Track, trend, and analyze departmental and organizational metrics.
Recommend and configure new procedures as necessary.
Manage assigned projects.
Provide daily oversight of Quality Control members.
Administer performance reviews and approve payroll for Quality Control staff.
Monitor and maintain the Quality Management System to ensure adherence to standards and regulations.
Collaborate with other departments to facilitate compliance and process improvement activities.
Provide ongoing support for Quality Control staff.