Quality Supervisor

Keurig Dr Pepper•Irving, TX

41d•$70,500 - $95,000•Onsite

About The Position

As the Quality Supervisor, you will provide daily leadership and supervision to a team of Quality Technicians, ensuring quality plans and food safety initiatives are successfully executed. You will be responsible for supporting production through quality audits, data analysis, training, and problem-solving using quality tools and statistical methods. Your work will help ensure products and processes meet Keurig Dr Pepper’s standards and regulatory requirements, supporting a culture of continuous improvement.

Requirements

Bachelor’s degree in Food Science, Engineering, Chemistry, Biology, or a related field (highly preferred).
3–5 years of experience in a quality or product development role, preferably within the food or beverage manufacturing industry.
PCQI and Lead Auditor certifications highly preferred
Proven track record in developing and executing quality plans that meet key performance indicators (KPIs) and quality goals.
Strong knowledge of GMP, HACCP, FSMA, ISO principles, Food Defense, and Quality Management Systems (QMS).
Familiarity with Lean Six Sigma and Continuous Improvement methodologies is a plus.
Experience with SAP systems is preferred.
Excellent verbal and written communication skills with the ability to engage cross-functional teams.
Capable of managing multiple priorities in a fast-paced environment, demonstrating strong attention to detail and initiative.
Skilled in creating protocols, reports, and training materials.
Proactive, self-motivated leader with a positive, problem-solving mindset.

Responsibilities

Lead, coach, and develop Quality Assurance Technicians, managing workload distribution, training, and employee relations.
Ensure implementation and adherence to quality and food safety initiatives aligned with customer expectations, product development, and continuous improvement strategies.
Maintain plant readiness for inspections, ensuring compliance with all internal, regulatory, third-party, partner, and certification audit requirements.
Collect, analyze, and report quality performance data to inform operating teams and prioritize quality-related actions.
Support and deliver training on quality procedures, policies, and testing protocols to QA teams and plant personnel.
Conduct audits and quality tests alongside operations and QA staff to identify and resolve quality issues.
Evaluate production processes for consistency with specifications and validate the effectiveness of corrective actions.
Maintain comprehensive quality records and reports, including customer complaints and internal issues, to track performance and communicate priorities.
Apply quality tools (e.g., cause and effect analysis, process mapping, statistical methods) to troubleshoot and implement effective corrective actions.
Monitor QC performance related to labeling, packaging, and product information to ensure compliance with Keurig Dr Pepper and customer requirements.
Facilitate daily resolutions to production quality issues and ensure timely disposition of non-conforming products.
Maintain and utilize quality databases for tracking, analysis, and reporting purposes.
Ensure all staff understand their responsibility to report food safety and quality issues and are empowered to initiate action.
Ensure the production of safe, wholesome, and high-quality products, delegating responsibilities as needed to trained designees.
Assist with the hiring and onboarding of new QA team members.
Perform other duties as assigned by management.
Adhere to all Keurig Dr Pepper policies and procedures.
Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions
Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent
Embracing diverse perspectives to foster innovation, learning from both successes and failures
Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations