Quality Supervisor

Refresco•Maryland Heights, MO

16d

About The Position

The Quality Supervisor reports to the Manager Quality and oversees day-to-day quality operations, including implementing and monitoring quality and sanitation systems to meet company objectives and regulatory requirements. The role directly supervises Quality employees, leads and directs employee work, and has some authority over hiring, performance, and disciplinary decisions. It also serves as backup to the Quality Manager. The supervisor maintains and continually improves the facility’s food safety and quality management systems, including the SQF System, and supports compliance with third-party certification requirements, corporate and customer standards, and applicable regulations. The position uses laboratory and SAP systems to manage testing, quality records, product specifications, inventory and production information, and mock recalls. It supports the approval, release, or rejection of raw materials, finished goods, and in-process materials; maintains laboratory equipment and supplies; tracks departmental KPIs; and communicates site quality objectives and procedures across departments. The role is based in a fast-paced production plant with moving equipment, noise requiring hearing protection, and potentially very hot or cold temperatures. Work may be required on weekdays, weekends, afternoons, evenings, overnight, and holidays. Travel is anticipated rarely.

Requirements

Working knowledge of Excel, Word, and SAP.
Experience using measurement tools and equipment such as HPLC, densitometers, and pH meters.
Prior inspection experience in a laboratory setting.
Ability to apply statistical methods to analyze data and identify trends.
High precision and accuracy in inspection and testing processes.
Strong written and verbal communication, analytical, problem-solving, and organizational skills.
Organized and detail-oriented, with adaptability to change.
Three or more years of supervisory experience in quality within a high-speed beverage manufacturing environment preferred.
Bachelor of Science degree in Food Science, Chemistry, Microbiology, or a related discipline, or equivalent related experience preferred.
Knowledge of quality systems such as GMP, HACCP, and SQF; certification preferred.
Leadership, time-management, and adaptability competencies.

Nice To Haves

Knowledge of GFSI, GMP, FDA, and other relevant standards and regulations.
Bachelor of Science degree in Food Science, Chemistry, Microbiology, or a related discipline, or equivalent related experience.
Three or more years of supervisory experience in quality within a high-speed beverage manufacturing environment.
Certification in quality systems such as GMP, HACCP, or SQF.

Responsibilities

Oversee day-to-day quality operations and implement and monitor quality and sanitation systems.
Ensure compliance with health and safety policies, Good Manufacturing Practices, PPE requirements, food quality and safety standards, and applicable regulations.
Directly supervise Quality employees, lead their work, and exercise some authority over hiring, performance, and disciplinary decisions.
Support and maintain third-party food safety and quality certification compliance and continually improve facility management systems.
Develop, implement, maintain, and continually improve the SQF System.
Track departmental KPIs and manage daily requirements against budgetary deliverables.
Use SAP Quality Module functions, including posting process orders, accessing Finished Goods reports and PMs, entering completed PMs, accessing negative inventory, and performing mock recalls.
Maintain familiarity with corporate and local QMS policies, procedures, and SOPs; understand how quality data is generated and make technical decisions using laboratory methods and product specifications.
Communicate site quality objectives, policies, and procedures to employees across functional departments and maintain accountability.
Use lab data collection programs to track, analyze, and trend data; enter new products; update specifications; and manage product limits, hold product, employee benchmarks, and certificates of analysis.
Maintain laboratory equipment, schedule preventive maintenance and calibration, and stock and order laboratory and sanitation supplies and consumables.
Assist with approval, release, or rejection of raw materials, finished goods, and in-process materials.
Apply basic chemistry, laboratory equipment knowledge, root cause analysis, food safety and quality metrics, and make in-process batch adjustments.
Train and develop employees to support productivity goals and consistent quality of work.
Audit and maintain records necessary for compliance.
Take action when notified of or becoming aware of a food safety or food quality issue.
Promote a safe working environment and develop strategies focused on accident reduction, energy minimization, and waste minimization.
Serve as backup to the Quality Manager.

Benefits

Medical, dental, and vision insurance
Health Savings Accounts and Flexible Spending Accounts
Life and AD&D insurance, critical illness, hospital indemnity, and accident insurance
Short-term and long-term disability
Pet insurance
Legal benefits
401(k) Savings Plan with Company Match
12 paid holidays
Vacation days and paid sick time off
Well-being benefit
Discount and Total Reward Programs