Quality Supervisor

Cartamundi East Longmeadow LLC•Dallas, TX

16d•Onsite

About The Position

The Quality Supervisor supervises quality technicians and leads an operations team in quality shift performance. The role maintains product and process quality through effective use of quality tools and procedures, audits and assesses operations and quality personnel against quality-related requirements, and evaluates their competency for assigned duties. The supervisor reinforces quality inspection procedures and operations responses to quality issues, documents nonconforming product, and facilitates its disposition. The position oversees direct and indirect reports and project teams, supports staff development and performance, and helps align work with organizational objectives. It ensures line quality metrics are met and provides daily quality support to in-process operations, incoming inspection, the QC lab, and color management on the shop floor. The supervisor also leads the Material Review Board and supports training and cross-training initiatives to improve quality competency. This is an on-site position at Cartamundi’s Dallas facility in an enclosed office and manufacturing plant. The role requires moving throughout the facility, working and communicating effectively with cross-functional teams, leading others, and performing sedentary work on computer systems.

Requirements

At least 5 years of relevant work experience in a progressive manufacturing, high-volume manufacturing, or equipment-intensive manufacturing environment.
Experience using basic quality inspection tools such as calipers, micrometers, height gauges, and tensile testers.
Knowledge of Microsoft Office products.
Knowledge and understanding of inventory systems.
Ability to move throughout the facility to address issues.
Ability to work effectively in teams across functional groups, communicate strongly, and lead.
Ability to perform sedentary work using various computer systems.
Must be at least 18 years old to work for Cartamundi.

Nice To Haves

Manufacturing or printing experience.
Bilingual English/Spanish.
SAP knowledge.

Responsibilities

Oversee direct and indirect reports and special project teams in accordance with job expectations, standards, specifications, and operational targets.
Review individual team performance in regularly scheduled meetings.
Provide timely, constructive feedback to direct reports and project teams.
Maintain positive, collaborative relationships that support commitment and engagement.
Develop direct reports and maintain a pipeline of skilled talent for current and future needs.
Align jobs, activities, tasks, and objectives with the organization’s mission, vision, values, and goals.
Ensure line quality metrics are met.
Lead by example and foster a collaborative, positive culture.
Oversee individual contributors and lead production staff in a high-volume or equipment-intensive manufacturing environment.
Provide direct oversight of hourly teams, including performance management.
Lead the Material Review Board and ensure timely disposition of nonconforming material.
Support incoming inspection.
Coordinate QC cross-training and improve QC competency.
Support plant-wide quality training initiatives for new hires.
Provide daily QC support for in-process operations.
Provide QC lab and color management support to the shop floor.
Audit and assess operations and quality personnel against quality-related requirements.
Document nonconforming product and facilitate its disposition.