Quality Supervisor

Direct Digital LLC•West Valley City, UT

1d•$60,000 - $70,000

About The Position

The Quality Supervisor provides leadership and guidance to Quality Technicians and Sanitation Technicians, reviews quality logs and forms and blending and production batch records, issues corrective actions, and coaches, mentors, and trains staff to ensure compliance with policies and procedures. The role provides working leadership as an intermediary between quality technicians, document control, and quality leadership, and serves as backup for quality management and director-level leadership. The Quality Supervisor is primarily responsible for testing, reviewing, and releasing materials; serves as the main contact for outside laboratory questions and follow-up; and communicates internally about product and material issues that could affect the production schedule. The position supports quality management systems, specifications, document control, audits, investigations, and compliance with applicable food and dietary supplement regulations and facility policies. Employees may be cross-trained and assigned responsibilities outside their usual areas as needed.

Requirements

High school diploma, GED, or equivalent experience.
Ability to read, speak, and write English proficiently for FDA-compliant record keeping and packaging purposes.
Ability to perform basic mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
One to two years of Quality Assurance or Quality Control experience in food or dietary supplement manufacturing, or similar experience.
Ability to communicate clearly and effectively in writing and verbally.
Ability to follow detailed instructions accurately.
Familiarity with FDA regulations, GMPs, HACCP, and SOPs.
May be required to work some holidays and weekends.

Nice To Haves

Preventive Control Qualified Individual (PCQI) qualification.
Regulatory and certification audit experience, such as NSF, SQF, FDA, or customer audits; strongly preferred.
Experience with encapsulation and coating.

Responsibilities

Monitor Quality Control Technician duties and responsibilities.
Review Batch Production Records for documentation accuracy and completion.
Train Quality Control Technicians and provide backup coverage for sampling, sample retention and submission, blending and packaging line clearance, batch record review and completion, first-article inspections, hold and release, sample processing, result interpretation, specification-based product fulfillment, and disposition of minor non-conformances.
Coordinate environmental monitoring and hygiene.
Support the creation, implementation, and continuous review of quality management systems, including Deviation, Rework, OOS, NCR, and RCA/CAPA processes.
Work with other departments to develop, review, and approve specifications for all manufacturing stages, supporting compliance with 21 CFR 101, 111, and 117.
Support Document Control with the review, release, and final approval of controlled documents.
Interpret third-party laboratory results, in-house testing, and supplemental information to prepare Biovation Certificates of Analysis for product approval and release for use and shipment.
Assist with audits and regulatory document requests.
Enforce cGMP, GDP, and handwashing policies throughout the facility.
Assist with investigations into product and process issues related to quality and compliance.
Audit SOPs to ensure procedures are up to date.
Assist the Quality Manager and Director as needed and perform other duties as assigned.