About The Position

The Quality Manager develops, implements, and controls quality initiatives, including ISO 9001, IATF 16949, and other Quality Management System requirements. In cooperation with site management, the role oversees quality assurance and control across product divisions and implements proactive quality management systems to advance process and product quality at Sika’s Marion Operations. The position works under the supervision of the Director of Quality, with support from operations, and may take on other assigned activities. The role leads the Marion Quality Department and coordinates quality and customer satisfaction programs, audits, certifications, quality performance reporting, and continuous improvement. It supports product and raw-material launches, process validation and optimization, customer complaint resolution, and manufacturing process improvements. The Quality Manager also contributes to workplace safety by promoting the Sika SAFE culture and supporting safety programs and procedures.

Requirements

  • Bachelor’s degree in chemistry, chemical engineering, or a related major.
  • At least 5 years of experience as a Quality Manager in an industrial or manufacturing environment.
  • Familiarity with product quality requirements for automotive manufacturer customers.

Nice To Haves

  • Advanced degree.

Responsibilities

  • Participate in the plant’s Sika SAFE Program and promote a safe, clean workplace in accordance with company policies.
  • Advance the Sika SAFE culture, pursue safety goals, communicate and coach safety rules and procedures, participate in safety meetings and training, support accident investigations, and ensure compliance with safety programs.
  • Coordinate quality-related and total customer satisfaction programs to meet corporate objectives.
  • Ensure implementation, maintenance, and optimization of QMS procedures and requirements.
  • Monitor and report ISO 9001, IATF 16949, and quality performance, including through statistical analysis tools and quality KPIs.
  • Design, implement, and maintain the Quality Policy program and establish quality goals and objectives.
  • Establish certification schedules and activities, including internal and external audits and documentation reviews.
  • Promote a positive continuous-improvement culture and create a challenging, motivating culture in the plant.
  • Manage the Marion Quality Department.
  • Provide local site management with technical assistance to develop or revise quality-control procedures and systems.
  • Provide executive management with regular reports on compliance status, action items, problems, and opportunities.
  • Work with the Marion Leadership Team to monitor quality KPIs and establish and meet local budgets and operational goals through balanced scorecards.
  • Help implement Quality department strategy, processes, capital budgeting, and plan implementation.
  • Ensure FERT release and inspection plans are set up in SAP, and assist with introducing new materials, packaging, products, and processes.
  • Support new product and raw-material launches, scale-up, product validation, and product optimization in compliance with the PCP process.
  • Develop and apply corrective and preventive techniques to improve manufacturing quality and economy, including throughput, waste, and energy efficiency.
  • Troubleshoot quality problems, conduct root-cause analysis, implement corrective actions, and verify their sustainability.
  • Initiate state-of-the-art procedures and methods where appropriate.
  • Support the national customer complaint process to meet customer needs.
  • Use statistical quality techniques to determine and improve process capabilities to meet or exceed customer needs.
  • Facilitate or coordinate continuous-improvement training to improve manufacturing and distribution processes.
  • Develop processes that ensure shipped products meet agreed customer specifications.
  • Execute other projects or activities as directed by the Director of Quality.

Benefits

  • 401(k) with generous company match
  • Bonuses
  • Medical, dental, and vision benefits
  • Paid parental leave
  • Life insurance
  • Disability insurance
  • Paid time off
  • Paid holidays
  • Floating holidays
  • Paid volunteer time
  • Wellness/fitness reimbursements
  • Education assistance
  • Professional development opportunities
  • Employee referral program
  • $5,000 sign-on bonus
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