Maintenance Manager - 5,000 Sign On Bonus

AION•Baltimore, MD

About The Position

The Maintenance Manager oversees property-level maintenance and service operations to ensure assets are maintained safely, compliantly, and efficiently. The role leads the maintenance team, manages preventive maintenance, responds to service requests and emergencies, and ensures compliance with life-safety, regulatory, and company standards. The Maintenance Manager works closely with Operations leadership to protect property value, control costs, and support resident satisfaction. Responsibilities include overseeing maintenance for residential units, common areas, and building systems; coordinating service requests, unit turns, inspections, and emergency repairs; and maintaining HVAC, plumbing, electrical, life-safety, and mechanical systems. The manager plans and executes preventive maintenance programs, organizes required materials and equipment, documents inspections, and initiates corrective actions when potential problems are identified. The role also covers compliance and risk management, including verifying safety devices, promptly reporting mold-related growth, leaks, and other high-risk conditions, and enforcing workplace safety practices and PPE requirements. The manager supervises and develops technicians and service staff, coordinates vendor work, manages inventory, follows budget and purchasing policies, and communicates maintenance activities and issues to residents, property management, and regional leadership.

Requirements

High school diploma or equivalent.
At least 5 years of maintenance or facilities experience.
At least 2 years of supervisory or leadership experience.
Strong working knowledge of HVAC, plumbing, electrical, and life-safety systems.
Required EPA Universal Certification.
Ability to clearly document work and use maintenance management software.
Proficiency in Microsoft Office.
Strong leadership, communication, and coaching skills.
Valid driver’s license and reliable transportation.
Ability to lift up to 50 pounds.
Ability to climb ladders, access mechanical spaces, and work in varying weather conditions.
Ability to respond to after-hours emergencies as required.

Nice To Haves

Technical certification preferred.
Experience in multifamily or property management preferred.
CPO (Certified Pool Operator) strongly preferred.
OSHA 10 preferred.
Experience using mobile maintenance or inspection applications.

Responsibilities

Oversee daily maintenance operations for residential units, common areas, and building systems.
Ensure timely handling of service requests, unit turns, inspections, and emergency repairs.
Maintain HVAC, plumbing, electrical, life-safety, and mechanical equipment.
Schedule, document, and close out service requests, unit turns, and inspections.
Plan, schedule, and execute preventive maintenance programs in accordance with company policy.
Order, organize, and manage materials and equipment for preventive maintenance activities.
Ensure preventive maintenance inspections are completed, documented, and closed out in the designated maintenance management system.
Identify potential issues during preventive maintenance and initiate corrective actions to prevent failures.
Ensure compliance with life-safety standards, codes, and regulatory requirements.
Verify that smoke detectors, CO detectors, fire stops, and other safety devices are properly installed and functioning.
Immediately identify and report mold-related growth (AMG), leaks, and other high-risk conditions.
Maintain a safe working environment and enforce safety protocols and PPE requirements.
Supervise, train, and develop maintenance technicians and service staff.
Set performance expectations and ensure accountability within the service team.
Conduct regular safety meetings and technical training.
Promote professionalism, teamwork, and continuous improvement.
Coordinate and oversee vendor work in accordance with company standards.
Ensure vendors comply with safety, quality, and insurance requirements.
Manage the inventory, storage, and organization of maintenance supplies.
Follow budgetary guidelines and purchasing policies.
Coordinate resident notifications about preventive maintenance and service activities.
Communicate maintenance issues effectively with property management, regional leadership, and residents.
Support resident satisfaction through high-quality service delivery.
Respond to after-hours emergencies as required.