QUALITY IMPROVEMENT SPECIALIST (Community Family Clinic) Idaho Falls
About The Position
This role involves working with key Community Family Clinic (CFC) staff to implement and manage a Quality Assurance/Quality Improvement Plan focused on enhancing patient care, integrating services, and improving the overall patient experience. The specialist will collect, analyze, and report data to assess the quality and appropriateness of patient care and treatment, and to oversee the allocation and utilization of program resources. This position also plays a key role in the implementation and management of Primary Care Medical Home (PCMH) operations, including grant reporting and survey requirements, and directing PCMH and accreditation operational activities. The specialist will monitor medical and behavioral health programs for compliance with regulatory standards, policies, and procedures, and oversee all aspects of the Uniform Data System (UDS). Additionally, the role involves championing operational improvements, ensuring staff are trained to provide excellent patient care, and participating in ongoing training and professional development. Maintaining confidentiality and compliance with HIPAA, CC Idaho, Joint Commission, OSHA, and HIPAA regulations is crucial.
Requirements
- High School Diploma or GED
- One year of Quality Control experience or similar experience
- Current driver's license and proof of auto insurance
- Must pass a background check
- Ability to operate standard office equipment and be proficient in Microsoft Office applications
- Must obtain clearance of Tuberculosis
Nice To Haves
- Two yrs. Quality Control experience or similar experience
- Bachelor’s degree in healthcare administration, Business Administration, Healthcare related field or another related field
- Ability to read, speak, and write in both English/Spanish in a business setting
- First Aid and CPR certification
Responsibilities
- Assist in implementing and managing the “Quality Assurance/Quality Improvement Plan” targeting improved patient care, integration of services and the enhancement of the patient experience of care.
- Collect, analyze and report on data to assess the quality and appropriateness of care and treatment of patients and to provide oversight in the allocation and utilization of program resources.
- Work with CFC leadership on the implementation and management of the Primary Care Medical Home (PCMH) operations, including program grant reporting and survey requirements.
- Work with CFC leadership to direct PCMH and accreditation operational activities to reach and maintain goals.
- Monitor medical & behavioral health programs to ensure compliance/effectiveness with regulatory standards, policies and procedures.
- Oversee all aspects of the Uniform Data System (UDS) including: Database upkeep, software updates, reports and submissions.
- Track and report on PCMH, quality and accreditation standard policies and regulations.
- Integrate and interface with other programs and organizations.
- Observe compliance with “Meaningful use” program including working with IT and meeting measurement thresholds that range from recording patient information as structured data to exchanging summary care records.
- Champion the improvement of effective and efficient operations throughout CFC sites.
- Work closely with Clinic Administrator, Medical Director, and management staff to ensure staff are appropriately trained and empowered to provide outstanding patient care consistent with PCMH.
- Participate in ongoing trainings and professional development opportunities.
- Ability to multi-task, manage time, meet deadlines and remain calm and professional under pressure.
- Maintain strict confidentiality and compliance with HIPAA standards.
- Perform all work duties and activities in compliance with CC Idaho, Joint Commission, OSHA and HIPAA regulations.
Benefits
- Medical benefits
- Dental benefits
- Vision benefits
- Basic Life Insurance with Accidental death & dismemberment
- Supplemental Voluntary Life
- Long- and Short-Term Disability
- Flexible Spending Accounts (Medical & Dependent Care)
- 401(k) retirement plan
- Voluntary Benefit Options (Accident Insurance, Critical Illness, Legal Ease, Norton Life Lock)
- Generous Paid Time Off Policy (PTO)
- Twelve Paid Holidays
- Employee Assistance Program (EAP)
- Educational leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
