MEDICAL RECEPTIONIST (Community Family Clinic) Idaho Falls

Community Council Of Idaho•Idaho Falls, ID

8d•Onsite

About The Position

The Medical Receptionist is a Regular Full Time, Non-Exempt/Hourly position reporting to the Lead Medical Receptionist. This role is crucial for managing patient appointments, ensuring a smooth check-in process, handling payments, and providing administrative support to medical staff. The position requires excellent communication and multi-tasking skills, with a strong emphasis on maintaining patient confidentiality and adhering to regulatory standards. The role also involves working collaboratively as part of a team and demonstrating cultural sensitivity.

Requirements

High School Diploma or GED
Ability to read, speak, and write in both English/Spanish in a business setting
One-year clerical experience
Current driver's license and proof of auto insurance
Must pass a background check
Ability to operate standard office equipment and be proficient in Microsoft Office applications
Evidence of no communicable disease

Nice To Haves

Three years’ clerical experience
Current First Aid and CPR certification
Experience with Electronic Medical Records (EMR) AND Practice Management Systems

Responsibilities

Schedule patient appointments
Check in patients in a positive and friendly manner, ensuring minimal wait times (10-15 minutes past scheduled time)
Collect insurance information, co-pays, payments toward balances, and payments toward deductibles
Write payment receipts for patients
Assist counselors, doctors, and physician assistants as needed (making phone calls, pulling charts, checking healthy connections statuses of patients)
Perform closing duties after business hours: log off computers, lock doors, and turn off radio and lights
Work as part of a team and exhibit competent and effective communication skills
Demonstrate awareness and sensitivity to cultural issues and community practices of children and families of CC Idaho’s client base
Ability to multi-task, manage time, meet deadlines, and remain calm and professional under pressure
Maintain standards of confidentiality of CC Idaho clients and records
Maintain strict confidentiality and compliance with HIPAA standards and other grant requirements
Perform all work duties and activities in compliance with CC Idaho, Joint Commission, OSHA and HIPAA regulations

Benefits

Medical benefits
Dental benefits
Vision benefits
Basic Life Insurance with Accidental death & dismemberment
Supplemental Voluntary Life
Long- and Short-Term Disability
Flexible Spending Accounts (Medical & Dependent Care)
401(k) retirement plan (Must be 21 years of age to participate)
Voluntary Benefit Options: Accident Insurance, Critical Illness, Legal Ease, Norton Life Lock
Generous Paid Time Off Policy (PTO): 20 days in first year, increasing with years of service up to 40 days
Twelve Paid Holidays
Employee Assistance Program (EAP): 10 free sessions per topic/situation
Educational leave: Up to 5 hours per week for education, upon approval and eligibility