QUALITY IMPROVEMENT SPECIALIST (Community Family Clinic) Idaho Falls

Community Council Of Idaho•Idaho Falls, ID

8d•Onsite

About The Position

This position is responsible for assisting in the implementation and management of the Quality Assurance/Quality Improvement Plan to enhance patient care, integrate services, and improve the patient experience. The specialist will collect and analyze data to assess the quality of care and resource utilization, and work with leadership on Primary Care Medical Home (PCMH) operations, grant reporting, and accreditation requirements. This role also involves monitoring medical and behavioral health programs for compliance, overseeing the Uniform Data System (UDS), and championing operational improvements throughout the clinic sites. The specialist will collaborate with clinic leadership to ensure staff are trained and empowered to provide excellent patient care and will participate in ongoing training and professional development.

Requirements

High School Diploma or GED
One year of Quality Control experience or similar experience
Current driver's license and proof of auto insurance
Must pass a background check
Ability to operate standard office equipment and be proficient in Microsoft Office applications
Must obtain clearance of Tuberculosis

Nice To Haves

Two yrs. Quality Control experience or similar experience
Bachelor’s degree in healthcare administration, Business Administration, Healthcare related field or another related field
Ability to read, speak, and write in both English/Spanish in a business setting
First Aid and CPR certification

Responsibilities

Assist in implementing and managing the Quality Assurance/Quality Improvement Plan targeting improved patient care, integration of services, and enhancement of the patient experience.
Collect, analyze, and report on data to assess the quality and appropriateness of care and treatment of patients and to provide oversight in the allocation and utilization of program resources.
Work with CFC leadership on the implementation and management of the Primary Care Medical Home (PCMH) operations, including program grant reporting and survey requirements.
Direct PCMH and accreditation operational activities to reach and maintain goals.
Monitor medical & behavioral health programs to ensure compliance/effectiveness with regulatory standards, policies and procedures.
Oversee all aspects of the Uniform Data System (UDS) including: Database upkeep, software updates, reports and submissions.
Track and report on PCMH, quality and accreditation standard policies and regulations.
Integrate and interface with other programs and organizations.
Observe compliance with “Meaningful use” program including working with IT and meeting measurement thresholds.
Champion the improvement of effective and efficient operations throughout CFC sites.
Work closely with Clinic Administrator, Medical Director, and management staff to ensure staff are appropriately trained and empowered to provide outstanding patient care consistent with PCMH.
Participate in ongoing trainings and professional development opportunities.
Ability to multi-task, manage time, meet deadlines and remain calm and professional under pressure.
Maintain strict confidentiality and compliance with HIPAA standards.
Perform all work duties and activities in compliance with CC Idaho, Joint Commission, OSHA and HIPAA regulations.

Benefits

Medical benefits
Dental benefits
Vision benefits
Basic Life Insurance with Accidental death & dismemberment
Supplemental Voluntary Life
Long- and Short-Term Disability
Flexible Spending Accounts (Medical & Dependent Care)
401(k) retirement plan
Voluntary Benefit Options (Accident Insurance, Critical Illness, Legal Ease, Norton Life Lock)
Generous Paid Time Off Policy (PTO)
Twelve Paid Holidays
Employee Assistance Program (EAP)
Educational leave