Quality Improvement Specialist Intermediate

Corewell Health • Southfield, MI

7d • Hybrid

About The Position

The Quality Improvement Specialist supports projects across clinical and non-clinical areas of Corewell Health to achieve measurable quality improvement. The role analyzes the effectiveness of existing processes and helps develop sustainable, repeatable, and quantifiable improvements. It collects and analyzes process and quality data to recommend operational practices and procedures focused on better quality outcomes.

The specialist partners with teams across the health system to identify improvement opportunities, strengthen processes, and deliver measurable, sustainable results. The role applies improvement science, data analysis, project management, and stakeholder collaboration to translate organizational priorities into solutions that improve performance and support better outcomes.

Requirements

• Associate's degree or equivalent in a healthcare-related field.
• Two years of experience in quality improvement, performance improvement, project management, or a similar role.

Nice To Haves

• Bachelor's degree or equivalent in a healthcare-related field.
• Registered Nurse (RN) license in the State of Michigan.
• One year of participation in improvement initiatives.
• At least one certification from the preferred list: Institute for Healthcare Improvement (IHI) or IHI Open School.
• Certified Professional in Healthcare Quality (CPHQ) certification from the National Association for Healthcare Quality (NAHQ).

Responsibilities

• Support and drive improvement activities in accountable areas based on organizational priorities, including project management, measurable deliverables, milestones, and data-informed strategies.
• Serve as a liaison between departments across the Corewell Health System; communicate, collaborate, and network with stakeholders while acting as a change agent.
• Coordinate services and support appropriate utilization of resources, managing stakeholders across departmental and organizational resources.
• Continuously assess and improve business processes using appropriate tools and methodologies, and help stakeholders and process owners prioritize improvement opportunities.
• Apply improvement science to support quality performance in regulatory, accreditation, and publicly reported programs.
• Analyze, interpret, and communicate benchmarked quality data and trends to identify opportunities and improve outcomes.
• Continuously develop quality improvement knowledge and skills for the organization.
• Support strategic quality goal setting to influence strategic priorities.
• Support compliance with accreditation and The Joint Commission (TJC) quality chapters.

Benefits

• Comprehensive benefits package supporting financial, health, and work-life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other offerings.
• Optional identity theft protection.
• Optional home and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree