Quality Improvement Specialist

Mercy•Joplin, MO

About The Position

The Quality Improvement Specialist works directly with organizational leaders and multidisciplinary teams to support quality improvement projects and models and teaches quality improvement principles throughout the organization. The specialist develops work plans or project plans for quality improvement projects and collaborates with leadership, coworkers, and medical staff to develop, implement, monitor, and champion processes related to quality issues.

Requirements

  • Bachelor's degree, or a current RN (Registered Nurse) or LPN (Licensed Practical Nurse) license in the state of practice in lieu of a degree.
  • Three years of clinical experience.
  • Strong written and oral communication skills.
  • Proven leadership ability.
  • Knowledge of complex hospital and healthcare systems, processes, and quality/performance improvement.
  • Excellent organizational, interpersonal, and analytical skills.
  • Ability to act as an effective change agent.
  • Attention to detail and accuracy.
  • Knowledge of the Internet, evidence-based medicine, good clinical inquiry, and investigational aptitude.
  • Proficiency in MS Office, including Word, Excel, and PowerPoint.
  • Strong public speaking skills and demonstrated ability to present to coworkers, including physicians, clinicians, administration, and support staff.
  • Self-directed, able to work independently with minimal oversight, and able to travel throughout the hospital.

Responsibilities

  • Support quality improvement projects in collaboration with organizational leaders and multidisciplinary teams.
  • Model and teach quality improvement principles throughout the organization.
  • Develop work plans or project plans for quality improvement projects.
  • Collaborate with leadership, coworkers, and medical staff to develop, implement, monitor, and champion processes related to quality issues.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Tuition support
  • Matched retirement plans for team members working 32 or more hours per pay period
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