Quality Improvement Specialist Intermediate

Corewell Health • Southfield, MI

5d • Hybrid

About The Position

The Quality Improvement Specialist Intermediate supports projects across clinical and non-clinical areas to achieve measurable quality improvement. The role analyzes the effectiveness of existing processes and helps develop sustainable, repeatable, and quantifiable improvements. It collects and analyzes process and quality data to recommend operational practices and procedures that improve outcomes.

The specialist partners with teams across Corewell Health to identify opportunities, strengthen processes, and produce measurable, sustainable improvements. Using improvement science, data analysis, project management, and stakeholder collaboration, the role translates organizational priorities into solutions that improve performance and support better outcomes across the health system. The position supports regulatory, accreditation, and publicly reported quality programs, as well as compliance with accreditation and TJC quality chapters.

This is a hybrid position with an average onsite expectation of three days per week; the schedule may vary based on business and team needs. The role is full-time, day shift, with scheduled hours of 8 a.m. to 5 p.m., Monday through Friday, for 40 hours per week.

Requirements

• Associate's degree or equivalent in a healthcare-related field.
• Two years of experience in Quality Improvement, Performance Improvement, Project Management, or a similar role.

Nice To Haves

• Bachelor's degree or equivalent in a healthcare-related field.
• Registered Nurse (RN) licensure in the State of Michigan.
• One year of participation in improvement initiatives.
• At least one certification from the preferred list: Institute for Healthcare Improvement (IHI), IHI Open School, or Certified Professional in Healthcare Quality (CPHQ) from NAHQ.

Responsibilities

• Support and drive improvement activities for accountable areas based on organizational priorities, including project management, measurable deliverables, milestones, and data-informed strategy.
• Serve as a liaison between departments across the Corewell Health System.
• Communicate and collaborate with key stakeholders, network with them, and act as a change agent.
• Ensure continuity and coordination of services with appropriate utilization of resources.
• Manage stakeholders across departmental collaboration and organizational resources.
• Drive continuous assessment and improvement using appropriate tools and methodologies; assist stakeholders and process owners in prioritizing improvement opportunities.
• Apply improvement science to drive quality performance in regulatory, accreditation, and publicly reported programs.
• Analyze, interpret, and communicate benchmarked quality data and trends to identify opportunities and improve outcomes.
• Continuously develop quality improvement knowledge and skills for the organization.
• Support strategic quality goal setting to influence strategic priorities.
• Support compliance with accreditation and TJC quality chapters.
• Analyze and measure the effectiveness of existing processes and help develop sustainable, repeatable, and quantifiable clinical quality improvements.
• Collect and analyze process and quality data to initiate, develop, and recommend operational practices and procedures focused on enhanced quality outcomes.

Benefits

• Comprehensive benefits package supporting financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other offerings.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree