QUALITY CONTROL ADMINISTRATOR - SES - 64001849
About The Position
The Quality Control Administrator serves as the operational compliance lead for the Division of Community Health Nursing, with delegated authority from the Community Health Nursing Director to escalate compliance concerns. The role oversees the review and revision of clinic operating procedures, standing orders, and the Operating Processes Manual, and standardizes intake, documentation, and quality assurance workflows across the division. The position monitors grant-funded deliverables, spending, reporting, contractual and Department of Health programmatic requirements, and Medicaid requirements. It prepares for and responds to State office programmatic monitoring visits, coordinates corrective action plans, and tracks actions through verified closure. The administrator conducts internal monitoring and audits of clinical and administrative records, documents results, and reports findings to the Community Health Nursing Director. The role also ensures staff complete required training, maintains centralized completion records, supports reporting and performance measurement, and provides accessible channels for staff to raise compliance concerns. The administrator supervises assigned staff, including hiring, training, evaluating, motivating, and directing their work. The position handles protected health information on a need-to-know basis in accordance with Department of Health, HIPAA, and Information Security and Privacy policies. Work is based at the William L. Little Health & Human Services Building and North Port Health Center in Florida. Emergency duty may be required before, during, or beyond normal work hours or days.
Requirements
- Valid driver’s license.
- Knowledge of compliance regarding State-sponsored programs.
- Ability to interpret clinical documentation and data.
- Understanding of public health clinic workflows.
- Attention to detail, with a focus on accuracy, timeliness, and compliance.
- Strong communication skills and ability to work collaboratively with multidisciplinary teams.
- Ability to manage multiple priorities and adapt to changing public health program needs.
- Ability to track multiple referrals and manage follow-ups efficiently.
- Understanding of and ability to monitor and track State Statutes and Administrative Law.
- Ability to learn and communicate effectively in English, orally and in writing.
Nice To Haves
- Bachelor’s degree or equivalent.
- Experience with training, auditing, and compliance in healthcare.
- Certified in Healthcare Compliance (CHC) or Certified in Healthcare Privacy Compliance (CHPC).
- Experience with electronic health records and familiarity with Florida Department of Health clinical systems.
Responsibilities
- Own the review and revision cycle for clinic operating procedures, standing orders, and the Operating Processes Manual.
- Serve as the designated operational compliance lead for the Division of Community Health Nursing and escalate compliance concerns as delegated by the Community Health Nursing Director.
- Standardize division intake, documentation, and quality assurance workflows, avoiding program-specific variations unless warranted.
- Monitor grant-funded deliverables, spending, and required reporting against categorical awards, identifying variances in time to correct them within the budget period.
- Prepare for and respond to State office programmatic monitoring visits; coordinate corrective action plans and track actions through verified closure.
- Ensure staff complete required training, offer additional role-specific education, and centrally maintain documented completion records.
- Conduct internal monitoring and audits of clinical and administrative records, document audit results, and report findings to the Community Health Nursing Director.
- Monitor contractual and Department of Health programmatic deliverables and Medicaid requirements, and support reporting, tracking, and performance-measure activities.
- Maintain accessible channels for staff to raise compliance concerns without fear of retaliation and serve as liaison between clinical and administrative staff and leadership.
- Apply standards of conduct and disciplinary guidelines consistently across supervised units and communicate standards in advance.
- Supervise assigned staff, including hiring, training, evaluating, motivating, and directing work.
- Handle protected health information on a need-to-know basis in accordance with Department of Health, HIPAA, and Information Security and Privacy policies.
Benefits
- Annual and sick leave benefits.
- Nine paid holidays and one personal holiday each year.
- State Group Insurance coverage options, including health, life, dental, vision, and supplemental insurance.
- Retirement plan options, including employer contributions.
- Flexible Spending Accounts.
- Tuition waivers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
