Quality & Compliance Administrative Assistant

Our Community Our Kids • Fort Worth, TX

9d

About The Position

The Quality & Compliance Administrative Assistant ensures timely production of reports requested in response to the Foster Care Lawsuit and helps meet deadlines established by DFPS or OCOK leadership. Working under the supervision of the Director of Child Safety and Legal Compliance, the role coordinates with Permanency, Data, Training, Care Coordination, and other internal departments to support accurate and complete data collection and streamline reporting.

The position also supports compliance with the Foster Care Lawsuit by obtaining Attachment As, arranging timely child safety staffing, reviewing documentation for completion, and carrying out other assigned tasks. The assistant follows up with staff on pending tasks, helps complete work when needed, and reports on task completion while seeking to minimize the impact on frontline staff.

The role involves frequent computer use and typing, communication by email, phone, and virtual platforms, and walking or driving to different ACH/OCOK locations for in-person meetings and follow-up. The selected candidate must live in Texas. The position involves access to confidential client, personnel, and proprietary company information, which must be handled according to company policy and applicable laws.

Requirements

• High school diploma or equivalent.
• One or more years of experience in child protective services, project management, data collection, policy development, or related administrative work.
• Entry-level experience with IMPACT.
• Competence with Excel and other Microsoft Office software.
• Experience responding immediately and adapting in pressure situations involving time-sensitive work.
• Experience with verbal and written communication.
• Ability to coordinate data tracking, collection, and reporting across departments and with external partners.
• Excellent verbal and written communication skills.
• Ability to learn about the Foster Care Lawsuit and become familiar with the Remedial Orders.
• Ability to problem-solve, adapt quickly, and develop creative, collaborative approaches.
• Situational awareness to assess staff workloads and adjust approaches without disrupting work with children and families; may include directly assisting staff with tasks.
• Sensitivity to the cultural and socioeconomic characteristics of the population served and a passion for working with children and families.
• Must live in Texas.

Nice To Haves

• Bachelor’s degree.

Responsibilities

• Obtain and organize time-sensitive data requested by DFPS or OCOK leadership.
• Meet deadlines established by DFPS or OCOK leadership.
• Assist with data entry required to complete compliance requests and support staff.
• Assist internal parties with required data collection activities.
• Coordinate with internal departments to support accurate and complete data collection and streamlined reporting.
• Obtain Attachment As and ensure child safety staffing is scheduled and conducted timely.
• Review documentation for completion and perform other assigned compliance tasks.
• Follow up with staff, prompt completion of pending tasks, assist with task completion, and report when tasks are completed.
• Coordinate data tracking, collection, and reporting with departmental units and external partners while minimizing disruption to frontline staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED