(USA) Quality Assurance/Systems Manager (Import, Regional, Returns, Wm.Com)

Walmart•Chino, CA

13h•Onsite

About The Position

This role is responsible for driving and implementing the business plan for their area of responsibility to achieve facility goals in production, quality, and safety. The position involves forecasting staffing, workload, and performance results, as well as preparing, reviewing, and analyzing business reports to identify operational improvements. A key aspect of the role is monitoring and ensuring compliance with quality and safety standards, policies, and procedures. The manager will also oversee the execution of QA guidelines, procedures, and programs, focusing on increasing building efficiencies, maintaining inventory integrity, and ensuring systems and processes are implemented for corrective actions. Additionally, the role involves supervising and managing associates and leaders, fostering a culture of belonging, and acting with integrity and transparency. The position also emphasizes serving customers by delivering results and making data-driven decisions, while striving for excellence through continuous improvement and adoption of new technologies.

Requirements

Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management)
1 year experience in an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas
OR 1 year experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates
OR 3 years experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas
OR 1 year experience as a Walmart Logistics Operations Manager supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of associates for multiple departments / areas.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Financial Modeling and Analysis
Inventory Management
Modeling/Forecasting
Preparing and executing budgets
Profit and Loss (P&L) Accountability
Supervising Associates
Talent Development
Walmart Logistics Manager
Walmart Logistics Systems
Bachelors: Business Administration
Bachelors: Finance
Bachelors: Logistics
Bachelors: Management
Bachelors: Operations Management

Responsibilities

Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
Forecast staffing, workload, and performance results to meet business demands.
Prepare, review, and/or analyze business reports and use information to identify operational improvements.
Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives.
Identify and ensure associate, customer, and supplier concerns are resolved.
Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance, providing feedback, and identifying training and development needs.
Oversee the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiencies and maintain inventory integrity.
Ensure systems/processes are implemented for corrective actions, slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages and strays, tracking and reporting close date product, hazardous material processing.
Oversee the execution of systems operations by ensuring appropriate hardware and software maintenance, installation of new/replacement/additional systems, and necessary repairs are completed.
Oversee development and troubleshooting involving the appropriate corporate partner (Information Systems Division, vendor, Logistics Regional and Divisional Systems Manager).
Build high-performing teams, embrace differences, and create a workplace where associates feel seen, supported, and connected.
Attract and retain the best talent, empower and develop talent, and recognize others' contributions and accomplishments.
Maintain and promote the highest standards of integrity, ethics, and compliance.
Act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent.
Deliver results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models.
Make decisions based on data, insights, and analysis, balancing short and long-term priorities.
Display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes.
Drive continuous improvements, adopt and encourage the use of new technologies and skills, and support others through change.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption expense reimbursement
Surrogacy expense reimbursement
Performance-based bonus awards
Live Better U (Walmart-paid education benefit program for full-time and part-time associates)