(USA) Quality Assurance/Systems Manager (Import, Regional, Returns, Wm.Com)

Walmart • Sparks, NV

8d • Onsite

About The Position

This role is responsible for driving and implementing the business plan for their area of responsibility to achieve facility goals in production, quality, and safety. The position involves forecasting staffing, workload, and performance results, as well as preparing, reviewing, and analyzing business reports to identify operational improvements. A key aspect of the role is monitoring and ensuring compliance with quality and safety standards, policies, and procedures. The manager will also oversee the execution of QA guidelines, procedures, and programs, focusing on increasing building efficiencies, maintaining inventory integrity, and ensuring systems and processes are implemented for corrective actions, slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages and strays, tracking, and reporting. Additionally, the role involves overseeing systems operations, ensuring hardware and software maintenance, installation of new systems, necessary repairs, and development and troubleshooting with relevant corporate partners.

Requirements

• Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year experience in an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 3 years experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year experience as a Walmart Logistics Operations Manager supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of associates for multiple departments / areas.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

• Financial Modeling and Analysis
• Inventory Management
• Modeling/Forecasting
• Preparing and executing budgets
• Profit and Loss (P&L) Accountability
• Supervising Associates
• Talent Development
• Walmart Logistics Manager
• Walmart Logistics Systems
• Bachelors: Business Administration
• Bachelors: Finance
• Bachelors: Logistics
• Bachelors: Management
• Bachelors: Operations Management

Responsibilities

• Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).
• Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
• Forecast staffing, workload, and performance results to meet business demands.
• Prepare, review, and/or analyze business reports and use information to identify operational improvements (e.g., production, quality, safety).
• Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and/or maintaining procedures and supporting documentation.
• Identify and ensure associate, customer, and supplier concerns are resolved using own judgment or consulting others when needed.
• Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance and providing feedback, identifying training and development needs, and providing opportunities for learning and growth.
• Teach, support, and model Logistics and company policies and procedures and participate in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
• Oversee the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiencies and maintain inventory integrity and ensuring systems/processes are implemented for corrective actions, slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages and strays, tracking, and reporting.
• Oversee the execution of systems operations by ensuring appropriate hardware and software maintenance, installation of new/replacement/additional systems, necessary repairs are completed on existing systems, and development and troubleshooting involving the appropriate corporate partner (Information Systems Division, vendor, Logistics Regional and Divisional Systems Manager).

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Performance bonuses
• Live Better U (Walmart-paid education benefit program for full-time and part-time associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager