(USA) Quality Assurance/systems Manager (import, Regional, Returns, Wm.com)

Walmart • Mount Pleasant, IA

2d • Onsite

About The Position

The Quality Assurance/Systems Manager will be responsible for driving and implementing the business plan for their area of responsibility to achieve facility goals in production, quality, and safety. This role involves forecasting staffing, workload, and performance results, as well as preparing, reviewing, and analyzing business reports to identify operational improvements. The manager will monitor compliance with Logistics and company quality and safety standards, resolve associate, customer, and supplier concerns, and supervise and manage associates and leaders. Key responsibilities include overseeing the execution of QA guidelines, procedures, and programs, identifying ways to increase building efficiencies, maintain inventory integrity, and ensuring systems and processes are implemented for corrective actions, slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages and strays, tracking and reporting close dates, product hazardous material processing. The role also involves overseeing systems operations, ensuring hardware and software maintenance, installation of new systems, necessary repairs, and development and troubleshooting with the Information Systems Division, vendors, and other relevant managers.

Requirements

• Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year experience in an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas.
• OR 1 year experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates.
• OR 3 years experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas.
• OR 1 year experience as a Walmart Logistics Operations Manager supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of associates for multiple departments / areas.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

• Financial Modeling and Analysis
• Inventory Management
• Modeling/Forecasting
• Preparing and executing budgets
• Profit and Loss (P&L) Accountability
• Supervising Associates
• Talent Development
• Walmart Logistics Manager
• Walmart Logistics Systems
• Bachelors: Business Administration
• Bachelors: Finance
• Bachelors: Logistics
• Bachelors: Management
• Bachelors: Operations Management

Responsibilities

• Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).
• Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
• Forecast staffing, workload, and performance results to meet business demands.
• Prepare, review, and/or analyze business reports and use information to identify operational improvements (e.g., production, quality, safety).
• Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and/or maintaining procedures and supporting documentation.
• Identify and ensure associate, customer, and supplier concerns are resolved using own judgment or consulting others when needed.
• Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance and providing feedback, identifying training and development needs, and providing opportunities for learning and growth.
• Teach, support, and model Logistics and company policies and procedures and participate in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
• Oversee the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiencies and maintain inventory integrity.
• Ensure systems/processes are implemented for corrective actions, slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages and strays, tracking and reporting close date, product hazardous material processing.
• Oversee the execution of systems operations by ensuring appropriate hardware and software maintenance, installation of new/replacement/additional systems, necessary repairs are completed on existing systems, and development and troubleshooting involving the appropriate corporate partner Information Systems Division, vendor, Logistics Regional, and Divisional Systems Manager.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption expense reimbursement
• Surrogacy expense reimbursement
• Paid time off
• Performance bonus awards
• Live Better U (Walmart-paid education benefit program for full-time and part-time associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager