Quality Assurance Specialist, Marketing Technology

Fisher Investments • Camas, WA

2d • Onsite

About The Position

The Quality Assurance Specialist supports the quality management function for the marketing technology stack and related system integrations to enhance lead generation for the Private Client Group. The role oversees the quality of technology and services, develops quality standards, conducts tests, and identifies issues. It supports website testing across performance, UX/UI automation, and data analysis, and reports directly to the Marketing Technology Team Leader.

The position uses automation and testing tools such as Ghost Inspector, Puppeteer, TestComplete, or Selenium; performance analysis tools such as PageSpeed Insights, Pingdom, mPulse, and Lighthouse; and analytics and tag-management tools such as Tealium and Google Analytics. The role also supports QA requirements, investigation of system issues, compliance with standards, documentation, reporting, and coordination across technical teams and partners.

Requirements

• Bachelor's degree or an equivalent combination of education and experience.
• At least 1 year of relevant experience in software testing or equivalent, including website performance testing.
• Ability to analyze situations and develop recommendations.

Nice To Haves

• Experience with HTML/CSS/JavaScript.
• Experience with Chrome browser extensions such as Omnibug, Tag Explorer, or DataSlayer.
• Experience with developer tools and assertion testing frameworks such as Jest, Mocha, or Chai.
• Experience with Sitecore, Confluence, and Ghost Inspector.
• Relevant quality assurance training or certifications.

Responsibilities

• Oversee assigned complex tasks through completion.
• Prepare and implement quality assurance policies and procedures.
• Identify process improvements, recommend solutions, and help develop and implement solutions or tools to improve departmental efficiency.
• Coordinate and manage processes for routine inspections and quality tests within the QA program.
• Identify and resolve workflow and production issues.
• Support Marketing Technology leadership with regular updates and reports on QA program performance and the technology stack for the broader Marketing Department.
• Capture and document QA requirements for system enhancements or new technologies.
• Investigate issues related to existing systems and technologies.
• Ensure that standards and regulations are observed.
• Document quality assurance activities and create audit reports.
• Coordinate and communicate across technical teams and partners.
• Create QA training materials and operating manuals.
• Support website testing efforts spanning performance, UX/UI automation, and data analysis.

Benefits

• 100% paid medical, dental, and vision premiums for the employee and qualifying dependents.
• A 50% 401(k) match, up to the IRS maximum.
• 20 days of PTO plus 10 paid holidays.
• Family Support programs, including 8-week Paid Primary Caregiver Leave, $10,000 fertility, family-forming, and hormonal health assistance, and back-up child, adult, and elder care.
• Eligible employees may have the opportunity to participate in a hybrid work-from-home program, based on role, tenure, and performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level