Quality Assurance Specialist (Improvement)

Hyundai Mobis•Montgomery, AL

9d•Hybrid

About The Position

The QA Improvement Specialist is responsible for performing field claim analysis, daily repair order reviews, Quality Information Report (QIR) processing, and communication with the original equipment manufacturer (OEM), Mobis Headquarters (HQ), and suppliers regarding issues relating to quality assurance.

Requirements

Bachelor’s Degree in Engineering OR Bachelor’s Degree other than engineering plus two (2) or more years of experience in a technical role within the engineering or manufacturing industries
Strong computer skills including Microsoft Office, Data Analysis
Strong written and verbal communication skills
Presentation skills
Ability to work effectively in a team environment
Customer Service Orientation

Nice To Haves

Product or industry-specific experience
Quality inspection, auditing, and testing experience

Responsibilities

Create and modify quality assurance report including monthly field claim analysis and status
Identify field claim trends, participate in supplier ratio investigations, and investigate supplier objections
Analyze field claim Repair Orders (R/O) provided through the quality systems
Identify and investigate R/O trends and issues
Perform Root Cause Analysis (RCA) for quality defects and maintain Quality Information database and Quality Improvement related documents
Maintain database and all documents relating to Quality Inspection Reports (QIR), and find root causes and countermeasures for quality defects
Complete the Customer Satisfaction/Reliability Study (CS1M/RS1M) status report as demanded
Cooperate with Headquarters in Korea on monthly Quality Status
Cooperate with Quality Control to analyze the assembly line processes and implement process improvements
Collaborate with OEM on the returned part root cause analysis and other QA events
Stay informed of part Engineering Order changes and trials, and analyze the results to determine if any potential warranty claims may exist
Provide support for Quality Control team and address questions and concerns
Execute on-site supplier audits for quality improvement to assure validity and reliability of manufacturing and quality processes of the Suppliers
Perform and support quality assurance and problem containment activities in accordance with quality management systems
Evaluate audit findings and implement appropriate corrective actions
Comply with and promote safety in the workplace, to include attending safety meetings as well as conduct safety meetings when necessary
All other duties as assigned