Quality Assurance Field Improvement

Hyundai Motor Company • Ellabell, GA

9d

About The Position

The Quality Assurance Field Improvement role analyzes warranty and field quality data, leads investigations and structured problem-solving, and coordinates root-cause analysis and corrective actions with suppliers. The position validates containment and permanent corrective measures, reviews manufacturing processes, conducts quality audits, and supports service and technical teams in understanding field concerns. It also reports investigation status and quality risks to leadership and drives reductions in warranty costs and improvements in customer satisfaction. The role coordinates field actions, service campaigns, and quality reporting activities.

HMGMA (Hyundai Motor Group Metaplant America) is Hyundai Motor Group’s first dedicated EV mass-production plant, featuring cutting-edge production technology. Domestic or international travel may be required.

Requirements

• Bachelor’s degree in Engineering or a related field.
• Minimum of 2 years of experience in quality assurance within the automotive industry.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Knowledge of automotive industry quality standards and regulations.
• Proficiency in MS Office and other relevant software.

Nice To Haves

• 1–5 years of job-related experience preferred.
• Knowledge of automotive industry quality standards and regulations.
• Proficiency in MS Office and other relevant software.

Responsibilities

• Analyze warranty and field quality data to identify trends.
• Lead structured problem-solving activities and quality investigations.
• Coordinate with suppliers to obtain root-cause analyses and corrective actions.
• Validate the effectiveness of containment and permanent corrective measures.
• Conduct manufacturing process reviews and quality audits.
• Support service and technical teams in understanding field concerns.
• Present investigation status and quality risks to leadership.
• Drive reductions in warranty costs and improvements in customer satisfaction.
• Coordinate field actions, service campaigns, and quality reporting activities.

Benefits

• Competitive pay.
• Medical insurance.
• Vision insurance.
• Dental insurance.
• Paid holidays.
• Paid time off.
• Competitive 401(k) plan.
• Opportunities for growth and work flexibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level