Quality Assurance Coordinator (IDD Services)
About The Position
Community Options, Inc. is hiring a Quality Assurance Coordinator for IDD services in King of Prussia and Havertown, Pennsylvania. The coordinator monitors the systematic operations of residential and vocational programs and serves as a liaison between the local office and the national office. Starting pay is $55,000 per year. The role includes auditing program and individual records, inspecting residential and program sites, communicating audit findings, and recommending changes to policies and procedures. Additional tasks may be assigned. The employee must cooperate with licensing and department staff during inspections, inquiries, or investigations. Employment is contingent upon successful completion of criminal background, central registry, child abuse registry, and drug testing checks.
Requirements
- Bachelor’s degree in a related field and three years of relevant experience.
- Knowledge of 6400 regulations.
- Valid driver’s license with a satisfactory driving record.
- Commitment to and knowledge of community-based support for persons with disabilities.
- Working knowledge of managing an effective quality assurance program, including training, monitoring, conducting and documenting investigations, addressing violations, and monitoring corrective actions.
- Independent judgment to plan, prioritize, and organize a diversified workload.
- Proficiency with Microsoft Office 365.
- Knowledge and understanding of local regulatory agency operations.
- Successful completion of criminal background, central registry, child abuse registry, and drug testing checks.
Responsibilities
- Schedule and conduct quality assurance audits of financial and personnel files, including training records, medication administration records, medical records, Therap, and billing documentation.
- Conduct physical site inspections of homes and programs.
- Conduct a 30-day initial audit of all new homes and programs.
- Audit individuals’ in-house accounts to verify required documentation is maintained, accounts are monitored by designated staff, and balances are correct.
- Communicate audit findings to the Regional/State Director, Executive Director, and National Compliance and QA Director.
- Recommend necessary changes to current policies and procedures.
- Cooperate with licensing and department staff in inspections, inquiries, or investigations.
- Perform additional tasks and responsibilities as assigned.
Benefits
- Medical, dental, and vision insurance benefits.
- Paid holidays, including a birthday holiday.
- Generous paid time off.
- Employee incentive and discount programs.
- 403(b) retirement plan.
- Career growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
