Quality Assurance Coordinator

City Brewing Co•Town of Greenfield, WI

18h

About The Position

This position is responsible for monitoring and documenting compliance with the Quality Assurance program including but not limited to: hold reporting/hold auditing, routine and non-routine sample shipping, lab data review, entry into various reporting systems and reporting directly to customer quality groups. This position may also be assisting in microbiology lab work, instrumentation work, QA sensory program, HACCP/food safety/GMP programs and warehouse quality coverage as needed.

Requirements

Bachelor of science degree from an accredited college in microbiology, chemistry, related science discipline or equivalent industry experience/education.
Experience in a quality department in food manufacturing, brewing or processing environment including interactions with customers/vendors is preferred.
Excellent written and verbal communication skills.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
Effective analytical, problem solving, administrative and organizational skills.
May be required to occasionally stand, walk, sit, use hands to finger, handle or feel objects, tools or controls.
Reach with hands and arms, climb stairs, balance, scoop, kneel, crouch or crawl, talk or hear.
Occasionally lift and/or move up to 45 pounds.
Vision requirements in close vision and the ability to adjust focus.

Responsibilities

Data gathering and submission to customers as well as the sample shipment and retain program.
Setup of new products and product changes in quality systems; communicate with all appropriate departments regarding customer and internal quality requirements.
Handle special requests made by customers regarding data gathering, sample submission and other related special requests.
Investigate out-of-specifications and hold situations; coordinate and perform audits of hold product; maintain internal and external customer hold report systems.
Report non-conformances to the appropriate department personnel and investigate as needed.
Review internal Quality Incident Tracking system and follow-up with other departments, suppliers and customers to ensure defect information/samples are collected and communicated.
Work with a team of QA Coordinators to cover quality needs in one or more of the following areas: Assist the microbiology lab in sample collections, sample preparation, testing or reporting; Assist the QA chemist with lab instrumentation or supply needs; Maintain or assist with QA sensory program, training and taste panel needs; Assist with TTB compliance program as needed; Assist with HACCP/Food Safety/GMP programs which could include facility audits, document review or pest control needs; Assist the various warehouse locations with incoming material or finished product quality issues. Review quality documentation for variety pack lines. This work location may be at our distribution center, separate from the main plant.
Be available to the QA management for other projects including but not limited to laboratory assistance, auditing, training and QA data analysis as needed.