Coordinator Quality Assurance

Hilton Grand Vacations•Myrtle Beach, SC

9h•Onsite

About The Position

As a Quality Assurance Coordinator, you will play a key role in supporting our new timeshare owners through face-to-face interactions. Your primary responsibilities will focus on verifying and reviewing ownership documents, ensuring accuracy, and delivering exceptional service with professionalism and enthusiasm. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Requirements

Positive and enthusiastic attitude
Excellent verbal communication and active listening skills
Ability to multitask, prioritize, and work independently or as part of a team.
Keen attention to detail, especially when reviewing contracts and legal documentation.
Must be willing to work on weekends and most major holidays

Nice To Haves

Time-shared experience preferred

Responsibilities

Welcome and engage with new timeshare owners, helping to create a positive and memorable experience.
Review and collect pre-arrival documentation to ensure completion and accuracy.
Verify, print, and prepare ownership contracts, ensuring all documents are accurate and ready for the Quality Assurance team.
Act as a second set of eyes to completeness of required signatures, dates and stamps.
Distribute deals based on a Quality Assurance rotation system and ensure all required documents are included.
Support the team with contract processing, administrative duties, and other responsibilities as needed.