Quality Assurance Audit Manager

Truist Bank • Charlotte, NC

2d

About The Position

The Truist Audit Quality Assurance Manager independently executes risk-based quality assurance reviews of Audit Delivery Team (ADT) assurance activities and other activities within the scope of the Quality Assurance and Improvement Program (QAIP). The role evaluates audit execution quality, risk coverage, and support for key audit judgments and conclusions, providing objective challenge to identify gaps and opportunities to strengthen audit quality. As an experienced individual contributor, the manager applies sound professional judgment and provides candid, constructive feedback and coaching to promote consistent use of Truist Audit Services methodology and continuous improvement.

The role reviews complex assurance activities and issue validations, assessing planning and scoping, risk and control assessments, testing, evidence, identified issues, and conclusions. The manager documents review procedures and results, communicates observations and recommendations to audit professionals and leadership, manages multiple reviews, and identifies matters that may require escalation or further consideration by QAIP leadership.

Requirements

• Bachelor’s degree in accounting, business, or a related field, or equivalent education and related training or experience.
• Six to eight years of banking, auditing, or other relevant experience related to the area of responsibility.
• Strong knowledge and expertise in audit and other areas of banking and financial services.
• Strong understanding of risk management and process concepts.
• Strong analytical, facilitation, and interpersonal skills.
• Ability to grasp and communicate underlying concepts in complex information.
• Ability to identify and communicate root causes of problems.
• Ability to formulate and communicate solutions based on synthesis of information.
• Strong written, verbal, and negotiating skills.
• Strong proficiency with computer applications and experience using tools such as Microsoft Office.
• Strong project management and advisory skills.

Nice To Haves

• Advanced degree in accounting, finance, business, risk management, or a related field.
• Internal audit experience, including serving as an auditor-in-charge or in a comparable role leading complex, risk-based assurance activities through the audit lifecycle.
• Audit experience in complex or specialized risk areas, especially Model Risk Management and/or Enterprise Technology; experience auditing Enterprise Risk Management or other complex financial services risk areas is also beneficial.
• Experience using artificial intelligence and other emerging technologies to enhance audit or quality assurance activities, including analysis, risk identification, and review efficiency and quality.
• Experience performing or reviewing issue validation activities, including evaluating remediation implementation and supporting audit evidence.
• Professional certification such as CIA, CPA, CISA, and/or CRMA.
• Knowledge of the banking and financial services industry, including risk management practices and regulatory expectations applicable to internal audit.

Responsibilities

• Execute independent, risk-based quality assurance reviews of complex Audit Delivery Team assurance activities and issue validations.
• Evaluate audit planning and scoping, risk and control assessments, testing approaches and execution, audit evidence, identified issues, and conclusions.
• Identify substantive gaps and opportunities to improve audit coverage and execution, assessing their significance and potential impact on audit quality.
• Provide objective challenge and communicate quality assurance observations, conclusions, and recommendations to audit professionals and leadership.
• Provide constructive feedback and coaching to audit team members and stakeholders to promote consistent methodology, sound judgment, and continuous improvement.
• Apply audit, risk management, and subject matter knowledge when evaluating complex assurance activities and potential gaps in risk coverage.
• Manage the timely and quality execution of multiple quality assurance reviews, documenting procedures, evidence, results, and conclusions.
• Work independently and exercise professional judgment, identifying matters requiring escalation or further consideration by QAIP leadership.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Accidental death and dismemberment coverage
• Tax-preferred savings accounts
• 401(k) plan
• At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
• 10 sick days, prorated
• Paid holidays
• Depending on position and division, the job may also be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior