Quality Assurance Assistant

OneBlood•Orlando, FL

About The Position

The Quality Assurance Assistant supports the Quality Assurance and Regulatory Affairs department with donor advocacy tasks, audits, inspections, and the document control system. The role also assists with regulatory affairs activities, external assessments and inspections, the internal audit program, and maintaining current, appropriately archived controlled documents such as SOPs, forms, and labels. Donor advocacy support includes receiving donor calls, tracking documents and records, and serving as a resource to donor advocacy, QA, donor systems, and Medical Staff.

Requirements

  • High school diploma or equivalent.
  • One year of experience in a blood bank setting.
  • Ability to organize work for timely completion.
  • Ability to follow complex oral and written instructions.
  • Ability to communicate effectively orally and in writing.
  • Ability to establish and maintain effective, cooperative working relationships.
  • Basic computer knowledge, including Microsoft Office applications.
  • Skill in operating office equipment.
  • Ability to exert light physical effort in sedentary to light work, including occasional lifting, carrying, pushing, and/or pulling of objects and materials weighing up to 20 pounds.

Nice To Haves

  • Prior experience with blood bank systems requirements and procedures.

Responsibilities

  • Assist with regulatory affairs activities by acquiring information needed to submit complete regulatory documents in a timely manner.
  • Participate in and assist with external assessments and inspections.
  • Participate in the internal audit program to help maintain compliance and create process improvements.
  • Assist with the document control system, ensuring controlled documents, including SOPs, forms, and labels, are current and archived appropriately.
  • Assist with donor advocacy tasks, including receiving donor calls, tracking documents and records, and serving as a resource to donor advocacy, QA, donor systems, and Medical Staff.
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