Quality Assurance Assistant

gategroup•Seattle, WA

10d

About The Position

The Quality Assurance Assistant oversees HACCP logs in Hot Foods Production, ensuring they are completed according to company policies and procedures. The role also ensures that FDA processes and applicable food safety requirements are followed. It is responsible for food quality, safety, and compliance with customer specifications, and supports customer and government audits. The position works in the Hot Food kitchen and monitors product temperatures, refrigeration procedures, sanitation, personal hygiene, color coding, and compliance with company policies. It communicates product deviations to the unit production manager and reports issues to management. The role requires attention to detail, organization, prioritization, multitasking, strong interpersonal and communication skills, and the ability to work with little supervision. The work takes place in a production kitchen, where temperature and noise may cause physical discomfort. The role regularly involves standing, bending, lifting, and moving during shifts of 10 or more hours, including moving items weighing more than 25 pounds. ServSafe training and certification are required once hired.

Requirements

High school graduate or equivalent, with experience in a related discipline.
ServSafe training and certification required once hired.
Excellent oral and written communication skills.
Detail-oriented, with strong organizational skills and the ability to prioritize responsibilities and multitask.
Strong interpersonal skills and ability to interact with multiple departments.
Ability to work with little supervision.
Ability to stand, bend, lift, and move intermittently during shifts of 10 or more hours.
Ability to lift, push, pull, and move products, equipment, supplies, and other items weighing more than 25 pounds.

Nice To Haves

In-flight catering experience is highly desired.
Experience in a customer service environment is preferred.

Responsibilities

Oversee HACCP logs in Hot Foods Production and ensure they are completed according to company policies and procedures.
Conduct product temperature checks and ensure applicable HACCP and FDA rules and regulations are followed; manage unit log books.
Perform quality checks in the Hot Food kitchen to ensure customer specifications are followed.
Ensure food produced in Hot Foods is checked for temperature and placed in the refrigeration system according to company policy.
Check food temperatures before moving food into the refrigeration system and conduct random checks to verify company policies are followed.
Monitor personal hygiene.
Support customer and government audits to meet compliance requirements.
Monitor company policies and procedures and notify management of issues.
Maintain responsibility for safety, quality, and compliance with customer specifications.
Monitor equipment cleanliness and sanitation.
Complete HACCP logs.
Immediately communicate product deviations to the unit production manager.
Ensure proper color codes are applied to products.